iPad app crashes.

bodrin · October 11th, 2014, 07:45 AM

I've updated my iPad air to iOS 8.02 now my HL app crashes to black screen after a few moments. Reading the release notes for HL it was mentioned that this happened occasionally but a bug release was submitted to Apple to fix this.

Bug report submitted via app but thought I'd also mention on it here for reference.

SeeleyOne · October 11th, 2014, 09:18 AM

A lot of apps are doing that on the new iOS.

One that comes to mind is Words with Friends, as that one does it whenever I first open it. If I leave it in the memory it does fine. I start it up, as it is booting up it blanks, then I get back in and it works fine from that point forward.

Is this the same thing that you are experiencing? I do not have the iPad app as it did not zoom in to read, which is a necessary feature for me. The Accessibility zooming does not work very well for something like this.

ShadowChemosh · October 11th, 2014, 10:09 AM

Make sure you have updated the app to the latest version AFTER upgrading to iOS 8.0.2.

bodrin · 02:26 PM

Quote:

Originally Posted by ShadowChemosh

Make sure you have updated the app to the latest version AFTER upgrading to iOS 8.0.2.

Seems to have fixed that error.

Edit : spoke to soon

Edit Edit : It would appear that the CB - Bestiary or Superpack is the culprit. The player pack is fine.

I reinstalled then began installing the CB packs,

The adjustments pack is fine.
The super pack alone crashed the app.
The bestiary alone crashed the app.

Odd ��

Mystic Lemur · October 11th, 2014, 03:17 PM

It's definitely something from the Community files. I deleted everything and added back Community Bestiary, Forgotten Realms, and Psionics, and I'm not having the issue anymore. The only other packs I had installed when the crashes were happening were ShadowChemosh's Adjustment, and his Gestalt beta. There may have been others, but that's all I can remember.

ShadowChemosh · 10:01 AM

Bodrin if I remeber correctly you have an iPad 2 which is extremely low on memory. The only way to use the CB is to try and load a character and then the app crashes because it runs out of memory. Open app right back up and open the .por file again and it will work. This is a known issues with 2 and minis that have so little memory.

The issue is just going to get worse as the CB grows and PATHFINDER Game files from LW grows. I don't think during testing I could get the super pack to work on a 2. This is another reason I have packages open again on the iPad you can download just the CB.

The older iPads just where never meant to handle the type of memory requirements that HL needs.

Most see the issue appear with the Super pack or just the CB because they are so large especially when added to any other packages.

This exact type of thread has happened before and Colen has confirmed the low memory on the older iPads.

bodrin · October 12th, 2014, 10:42 AM

Nope, iPad Air and iPad mini.

I had an iPad 1.

It's still in use by my daughter and hero lab won't load on it.

ShadowChemosh · October 12th, 2014, 12:45 PM

Quote:

Originally Posted by bodrin

Nope, iPad Air and iPad mini.

I had an iPad 1.

It's still in use by my daughter and hero lab won't load on it.

Ok then can you cover exact steps including providing the .por file you are using? As I have an air and I have tried to overload it with packages and it does not crash.

So when you say crash do you mean the app suddenly closes or do you mean you get a list of errors? If it's a list of errors you can copy them from the iPad and past them here.

The only time I have had issues is with my older ipad 2.

And my bad I read past the part in your first post where you said air. My bad.

bodrin · October 12th, 2014, 04:05 PM

Quote:

Originally Posted by ShadowChemosh

Ok then can you cover exact steps including providing the .por file you are using? As I have an air and I have tried to overload it with packages and it does not crash.

So when you say crash do you mean the app suddenly closes or do you mean you get a list of errors? If it's a list of errors you can copy them from the iPad and past them here.

The only time I have had issues is with my older ipad 2.

And my bad I read past the part in your first post where you said air. My bad.

Steps taken.

Uninstall HL.
Reinstall HL.
Activate
Link to Dropbox. Test okay
Delete iconic portfolios
Load one custom portfolio Test Okay.
Load shadowchemosh adjustments test Okay.
Load Player Pack Test Okay.
Delete Player Pack.
Load Super Pack crash to Black.
Delete super pack test okay.
Load community bestiary crash to black.
Delete community bestiary test okay.

I've sent a Pm with my portfolio link for testing purposes Shadow as I'm on my iPad at the moment and can't attach a file.

ShadowChemosh · October 12th, 2014, 08:52 PM

So just did the same steps and its working fine. Be sure you "force" close ALL other apps before trying to use HL. Its a massive memory hog.

Currently though it loads without issues for me.

A "restart" does not force close apps. So be sure to follow THESE steps.

Try that and see what happens.

Mystic Lemur Senior Member Join Date: Aug 2013 Location: Alabama Posts: 254 October 11th, 2014, 03:17 PM	It's definitely something from the Community files. I deleted everything and added back Community Bestiary, Forgotten Realms, and Psionics, and I'm not having the issue anymore. The only other packs I had installed when the crashes were happening were ShadowChemosh's Adjustment, and his Gestalt beta. There may have been others, but that's all I can remember.
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bodrin Senior Member Join Date: Feb 2007 Location: Nottinghamshire, United Kingdom Posts: 1,265 October 12th, 2014, 10:42 AM	Nope, iPad Air and iPad mini. I had an iPad 1. It's still in use by my daughter and hero lab won't load on it. Dormio Forte Somnio PATHFINDER BUG REPORTS Community Created Resources : Data Package Repositories : d20pfsrd Custom Character Sheets Community Server Setup (Packs) Hero Lab Help- Video Tutorials and Pathfinder FAQ Created by the community for the community
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