HL crashing ipad 2 on update?

Sorris · December 6th, 2015, 06:32 PM

Trying to install the 12.8 HL update on my (older) apple ipad 2. Goes to a black screen and drops to desktop. Tried hard booting and nothing. Any solutions?

AndrewD2 · December 6th, 2015, 06:42 PM

Have you cleared all running apps from memory? Sounds like an out of memory crash.

Sorris · December 7th, 2015, 06:21 PM

Didn't work, tried freeing up space as well. Gets all the way through the download and dies. iOS 9.1 if that helps.

AndrewD2 · December 7th, 2015, 06:53 PM

Are you downloading in the app? If not can you download the file from the web page and try importing? It is possible the iPad 2 may finally have reached the point of not having enough memory to support the app. But I think I saw Colen say somewhere recently that up coming update may reduce memory usage a lot on the iPad.

*NOTE* I do not own an iPad and am mostly doing suggestions I've seen elsewhere or coming up with ideas from stuff in my IT background.

Sorris · December 8th, 2015, 02:04 PM

Think your right about it being a memory issue, suspect my ipad 2 just can't support it any more.

but i'm wondering if the updates going to do me any good, if I can't download it without crashing

AndrewD2 · December 8th, 2015, 02:25 PM

Well I'm talking about an update to the app, not an update to the content, they are two different downloads. One from iTunes one from Lone Wolf

ShadowChemosh · December 8th, 2015, 02:47 PM

Correct iTunes will update the app. I have access to the beta version and I can report it uses up allot less memory. I was using an iPad Air but still it was very noticeable especially when switching between HL and other apps.

In addition the new version appears to be much more stable so far. Best I can say is wait and see how this new version works out for you which should be "soon".

Soon of course anytime from today to 6 months from now.

Kizan · December 10th, 2015, 05:53 AM

The only way I was able to get my older iPads to update was to delete the HL app, reboot the ipad, re-download the HL app from the appstore and then run the dataset update. I tried it several other ways and the app would just hang as it tried to download the 12.8 dataset update. But it did work....eventually.

Sorris Junior Member Join Date: Mar 2014 Posts: 16 December 6th, 2015, 06:32 PM	Trying to install the 12.8 HL update on my (older) apple ipad 2. Goes to a black screen and drops to desktop. Tried hard booting and nothing. Any solutions?
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AndrewD2 Senior Member Join Date: Mar 2007 Location: Muskegon, MI Posts: 2,975 December 6th, 2015, 06:42 PM	Have you cleared all running apps from memory? Sounds like an out of memory crash.
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Kizan Senior Member Join Date: Jul 2011 Location: Ohio Posts: 124 December 10th, 2015, 05:53 AM	The only way I was able to get my older iPads to update was to delete the HL app, reboot the ipad, re-download the HL app from the appstore and then run the dataset update. I tried it several other ways and the app would just hang as it tried to download the 12.8 dataset update. But it did work....eventually. Me: How bad could it be? Him: What's the worst that could happen?
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