Pathfinder for iPad portfolio options not displaying

Lazoth · September 27th, 2014, 01:58 PM

Greetings,

I just updated the Hero Lab app and now when I tap on portfolio options it just displays the header and nothing else (where it should be showing duplicate, delete, switch between characters, etc). This has only occurred after the app update.

Thank you for your time.

ShadowChemosh · September 28th, 2014, 12:07 PM

So you click on "Manage Portfolios" which causes the small Wrench/Hammer icon to appear on the portfolios. Then you click on the portfolio and it does not display a list of options?

If this is all true I would email support@wolflair.com as that doesn't make allot of sense.

Lazoth · October 1st, 2014, 08:20 PM

When I have a portfolio open it would come up options for create new hero, duplicate <hero>, delete hero, and switch hero. However after the last v10 update this menu no longer appeared. (iOS 6.1.7)

liz · October 1st, 2014, 09:01 PM

Quote:

Originally Posted by Lazoth

When I have a portfolio open it would come up options for create new hero, duplicate <hero>, delete hero, and switch hero. However after the last v10 update this menu no longer appeared. (iOS 6.1.7)

Please provide all of that information in an email to support@wolflair.com so our developers can take a look.

Colen · October 2nd, 2014, 09:22 AM

Lazoth: It sounds like you need to activate your license for the new version of the app. Those options are only available when Hero Lab is in Licensed mode.

Hope this helps!

Lazoth · October 2nd, 2014, 08:06 PM

I had just updated the app and reactivated the license.

I check with a friends copy and his work (he is running the latest iOS) so I am thinking that it maybe something to do with a change in the code that caused it not work in iOS 6.

I have sent a email to support.

CaliVanus · November 2nd, 2014, 03:51 PM

I hope I don't get in trouble for necroing this thread but was a solution ever found? I'm having this problem myself.

I have already submitted a bug report and they are trying to help me but can't seem to reproduce the problem on their end.

I can include a screenshot if it helps. Also, for ShadowChemosh and Colen the problem is switching between animal companions/other party members not portfolios.

Lazoth Junior Member Join Date: May 2010 Posts: 21 September 27th, 2014, 01:58 PM	Greetings, I just updated the Hero Lab app and now when I tap on portfolio options it just displays the header and nothing else (where it should be showing duplicate, delete, switch between characters, etc). This has only occurred after the app update. Thank you for your time. When all else fails, know that the light of the moon will guide you to peace.
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Colen Senior Member Lone Wolf Staff Join Date: Dec 2008 Posts: 4,690 October 2nd, 2014, 09:22 AM	Lazoth: It sounds like you need to activate your license for the new version of the app. Those options are only available when Hero Lab is in Licensed mode. Hope this helps!
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