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saintaurik
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Join Date: Oct 2013
Posts: 46

Old February 10th, 2014, 01:40 PM
I'm not sure what I did but when I just recently updated lawful_g stuff it wiped out all my own content plus all the other stuff I have downloaded. They are not even able to be selected from the list where you can select house rules and options. All the stuff is gone from the list. How do I fix this problem as all my characters are now broken or missing stuff.
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ShadowChemosh
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Join Date: Jan 2010
Location: Chicago, IL (USA)
Posts: 10,729

Old February 10th, 2014, 01:52 PM
Are you getting an error message when you load d20? If so you can right click on it and select copy and paste it here. That will help us narrow down the issue.

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
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saintaurik
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Join Date: Oct 2013
Posts: 46

Old February 10th, 2014, 02:00 PM
These are the errors I am getting when I click on the 3.5 game system in hero lab. I think there might be more stuff missing than is showing in the errors I'm not sure. All my custom races and everything are gone.


The data files could not be loaded due to errors. Hero Lab will now attempt to load them in recovery mode. Once loaded, you can access the editor as normal to correct any errors.

The following errors occurred:

File: CustFE-d20-Incantatrix.user (line 299) - Thing - Duplicate record encountered ('fArcaneThe')
File: Custom - Core Book Mods.user (line 1363) - Thing - Duplicate record encountered ('mmQuicken2')
File: FR - Magic of Faerun.user (line 3216) - Thing - Duplicate record encountered ('cHelpInc')
File: FR - Magic of Faerun.user (line 3260) - Thing - Duplicate record encountered ('cIncantFE')
File: FR - Magic of Faerun.user (line 3273) - Thing - Duplicate record encountered ('cIncCoopMM')
File: FR - Magic of Faerun.user (line 3288) - Thing - Duplicate record encountered ('cIncMMEfct')
File: FR - Magic of Faerun.user (line 3300) - Thing - Duplicate record encountered ('cIncMMSpTr')
File: FR - Magic of Faerun.user (line 3306) - Thing - Duplicate record encountered ('cIncSzConc')
File: FR - Magic of Faerun.user (line 3312) - Thing - Duplicate record encountered ('cIncSnaSpl')
File: FR - Magic of Faerun.user (line 3318) - Thing - Duplicate record encountered ('cIncNoEnc')
File: FR - Magic of Faerun.user (line 3327) - Thing - Duplicate record encountered ('cIncNoEvoc')
File: FR - Magic of Faerun.user (line 3337) - Thing - Duplicate record encountered ('cIncNoIllu')
File: FR - Magic of Faerun.user (line 3347) - Thing - Duplicate record encountered ('cIncNoNecr')
File: FR - Magic of Faerun.user (line 3357) - Thing - Duplicate record encountered ('cIncNoTrsm')
File: FR - Magic of Faerun.user (line 3367) - Thing - Duplicate record encountered ('cIncImprMM')
File: FR - Magic of Faerun.user (line 3474) - Thing - Duplicate record encountered ('cIncInsMM1')
File: FR - Magic of Faerun.user (line 3492) - Thing - Duplicate record encountered ('cIncInsMM2')
File: Tutorial.user (line 180) - Thing - Duplicate record encountered ('fGiftofTon')
File: Tutorial.user (line 226) - Thing - Duplicate record encountered ('fFuriCharg')
File: Tutorial.user (line 280) - Thing - Duplicate record encountered ('lChondatha')
File: Tutorial.user (line 283) - Thing - Duplicate record encountered ('lShaaran')
File: Tutorial.user (line 342) - Thing - Duplicate record encountered ('lChessenta')
File: Tutorial.user (line 345) - Thing - Duplicate record encountered ('lDamaran')
File: Tutorial.user (line 348) - Thing - Duplicate record encountered ('lIlluskan')
File: Tutorial.user (line 403) - Thing - Duplicate record encountered ('lHalruaan')
File: Tutorial.user (line 409) - Thing - Duplicate record encountered ('lAglaronda')
File: Tutorial.user (line 427) - Thing - Duplicate record encountered ('lAlzhedo')
File: Tutorial.user (line 463) - Thing - Duplicate record encountered ('lDambratha')
File: Tutorial.user (line 521) - Thing - Duplicate record encountered ('lLoross')
File: Tutorial.user (line 531) - Thing - Duplicate record encountered ('lMulhorand')
File: Tutorial.user (line 537) - Thing - Duplicate record encountered ('lNetherese')
File: Tutorial.user (line 541) - Thing - Duplicate record encountered ('lNexalan')
File: Tutorial.user (line 568) - Thing - Duplicate record encountered ('lSerusan')
File: Tutorial.user (line 616) - Thing - Duplicate record encountered ('lUntheric')
File: Tutorial.user (line 998) - Thing - Duplicate record encountered ('lMidani')
File: Tutorial.user (line 1526) - Thing - Duplicate record encountered ('lRashemi')
File: Tutorial.user (line 1553) - Thing - Duplicate record encountered ('wJambiya')
File: Tutorial.user (line 1616) - Thing - Duplicate record encountered ('wDartAcid')
File: Tutorial.user (line 1630) - Thing - Duplicate record encountered ('wDartStun')
File: Tutorial.user (line 1646) - Thing - Duplicate record encountered ('lTuigan')
File: Tutorial.user (line 2567) - Thing - Duplicate record encountered ('lDurpari')
File: Tutorial.user (line 2573) - Thing - Duplicate record encountered ('lRoushoum')
File: Tutorial.user (line 3115) - Thing - Duplicate record encountered ('rGloaming')
File: Tutorial.user (line 3135) - Thing - Duplicate record encountered ('rSlyth')
File: Tutorial.user (line 8981) - Thing - Duplicate record encountered ('fArcSchool')
File: Tutorial.user (line 9941) - Thing - Duplicate record encountered ('fSaddlebac')
File: Tutorial.user (line 9945) - Thing - Duplicate record encountered ('fSilverPal')
File: Tutorial.user (line 9953) - Thing - Duplicate record encountered ('fSmoothTal')
File: Tutorial.user (line 9994) - Thing - Duplicate record encountered ('fStrongSou')
File: Tutorial.user (line 11465) - Thing - Duplicate record encountered ('fTwinSwSty')
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ShadowChemosh
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Volunteer Data File Contributor
 
Join Date: Jan 2010
Location: Chicago, IL (USA)
Posts: 10,729

Old February 10th, 2014, 02:05 PM
First your stuff is not gone just not loading. When HL hits an error it loads in safe mode and does not load any .user files.

Do you have your own custom file for Forgotten Realms? Cause the errors are saying that you have two different .user files with the exact same Thing ID.

Hero Lab Resources:
Pathfinder - d20pfsrd and Pathfinder Pack Setup
3.5 D&D (d20) - Community Server Setup
5E D&D - Community Server Setup
Hero Lab Help - Hero Lab FAQ, Editor Tutorials and Videos, Editor & Scripting Resources.
Created by the community for the community
- Realm Works kickstarter backer (Alpha Wolf) and Beta tester.
- d20 HL package volunteer editor.
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Sendric
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Join Date: Jul 2010
Posts: 3,147

Old February 10th, 2014, 02:22 PM
First off, you should try removing CustFE-d20-Incantatrix.user from your data folder. The information in there was transferred into another file for the community set. To be on the safe side, I would move it to another location. That should at least reduce your errors. Tutorial.user is also not part of the community set. If you moved that to another folder, it should all compile. That may cause issues with your portfolio, however. If it does, we can try to figure out what needs to be changed and where. It may be possible to strip out some data from your .user files so that they will mesh together. If you aren't sure how to do this, you can attach the file here, and I can take a look at it.
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saintaurik
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Join Date: Oct 2013
Posts: 46

Old February 10th, 2014, 02:41 PM
Yes the file named tutorial.user is my file that I used to save my custom stuff. It still doesn't explain why all the other custom stuff is missing from the list. When I click new character portfolio a window comes up and has a list of settings to select for the hero.
Examples are Lawful G's custom stuff, User content where the incantatrix PRc is, 3.0 D&D books, 3.5 books. It all seems to be missing from the list to select anymore since I downloaded the new Lawful G update. I'm not saying he did anything wrong I'm just not sure why the program is now missing all those selections from the list now. I have a lap top that I did not load the new Lawful G and my desk top that I did download the Lawful G. I just can't seem to figure out why this is happening.
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saintaurik
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Old February 10th, 2014, 02:44 PM
I also apologize I don't mean to sound rude. I'm just frustrated.
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saintaurik
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Join Date: Oct 2013
Posts: 46

Old February 10th, 2014, 02:51 PM
ok that brought back all the 3.0 and 3.5 books in the list but how do I get all my custom stuff back in that I built?
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TobyFox2002
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Join Date: Nov 2013
Location: Andover, Ma
Posts: 632

Old February 10th, 2014, 04:13 PM
Hrm... I'm looking at the error list, and I'm quite impressed, that the tutorial.user file would have the same unique ids as much of the content from the new faerun material. If I had realized there would be so much problems I would have waited and tried to get some feedback on what would or wouldn't have conflicted.

Though, I also wonder what I might have been able to do, we'd still have conflicting data. I myself had to remake some of my Portfolios with this recent update, because of unique id tweeks.

Then again, faerun is so big in the D&D universe its probably not surpising that people would have made their own content to fill the gap. That being said, if there is anyway I can assist in this I would be only to willing to help.

Also, where did you get your Tutorial.user, did you make that yourself, because I see you have Slyth, Gloaming and many of the same items I made faerun files.
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saintaurik
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Posts: 46

Old February 10th, 2014, 04:40 PM
Yes the tutorial user file contains all my custom content. Thanks for the help you offer.
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