Error on iPad with Hero Lab and ShadowSoftware Updates

[Hendel]

I realize that there is a risk when downloading third party material, so I am not asking for official help from the company. However, I only get the updates from ShadowSoftware.net and they have worked wonderfully on my normal Hero Lab on the PC. Now on my iPad it keeps giving me a list of errors and then forcing me to activate my license. It never lets me into the character file.

The errors encountered list is long but mostly has things like:

File: COM_GMPack_AP043 - Haunting of Harrowstone.user (line14) - Thing - Duplicate record encountered ('rBeheadFS')
etc...

The cycle then repeats itself over and over again.

Are they not compatible with the iPad and I need to remove them somehow?

Is there something that I am missing?

If there is already a thread on this that I did not find, then please point me in that direction or give me an idea about what I need to do with this.

Thanks!