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Join Date: Jan 2010
Location: Chicago, IL (USA)
Posts: 10,729
July 2nd, 2017, 09:31 AM
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Quote:
Originally Posted by Silveras
It is something of a double-edged blade, though...
Reporting the bug "properly" ensures that it gets on the internal tracker. More people reporting it helps to gauge the impact on the community as a whole. There are bugs I have reported that are languishing 2+ years later... perhaps because no one else has reported them, they are not seen as impacting enough people to be worth the effort to fixing when there are other bugs that help more people with less effort. By seeing a post in the forums, do more people assume they do not need to report the bug? There may be that kind of impact as well.
At the same time, LWD has asked people to report the bugs in the tracker even when not sure.. because it is easy for them to miss a forum post. Yet, sometimes they still acknowledge forum posts and say that it will be fixed. I think that undercuts the message to use the bug report system.
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