Quote:
Originally Posted by darrell_uk
OK, I've cracked it.
If you have a character with a portrait that existed prior to the update of the character sheet system (mid June?) then the portrait will show on the online system but not on the pdf version.
You need to go back into the character, and upload the image to the HLO servers by clicking on the portrait and following the instructions. Then the image will appear on the pdf. I don't believe that there is a pre-set database of iamges, as there was before, you need to find an image to use.
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Nice find!
I would update your bug ticket with this info as that can help LW track this down.