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What happens to my licence with a new image?

V

vanAdamme

Active member
The laptop I am running Hero Lab on is about to be reimaged. Can I simply reinstall Hero Lab using my current licence or will I need to do something special?
 
How recently did you originally install HL on this computer? If it's been more than 4 months, then everything will work fine - just re-install HL and use the same license number to reactivate it. If it's been less than that, I'd email support@wolflair.com, and tell them you're about to make a major revision to your computer, and you'd like to have your license re-assignment window waived. That way, the time it takes for your request to be acted upon will happen before you make the change to your computer, rather than after you get HL installed. Once they tell you it's been waived, then you can re-install the program and use the same license number.

Here's the relevant page on our website: http://www.wolflair.com/index.php?context=hero_lab&page=licensing#license_reassignment
 
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