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Various questions

P

pauljathome

Member
So, this site is utterly atrocious for actually giving information. Fairly key information at that.

So, some questions on Herolab online

1) What is the monthly fee once the free server space time runs out?
2) Can I print a character/save it to pdf/something else for those times when I'm gaming at a site without internet access?
 
1. $24.99 per year.

2. Yes; it generates a PDF for you that you can download (and then print if you want).

The Hero Lab Online FAQ answers both of these questions, but it may have been unlinked from the website.
 
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Thank you. If there was any link to that FAQ it was sufficiently well hidden that I failed to find it (certainly was NOT in any if the obvious places)
 
So you have to continually pay $24 a year to use it. Even without paying for additional "packages"

One of the developers mentioned in another thread about HLOnline - "The key restriction is that a character can’t be further edited if it’s beyond a “starting” character"

SO you'll basically be paying $24 to edit your characters? As a regular PFS player that frankly kinda sucks. You're basically paying for editing privileges and NOT new data packs.
 
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qstor said:
SO you'll basically be paying $24 to edit your characters? As a regular PFS player that frankly kinda sucks. You're basically paying for editing privileges and NOT new data packs.
Click to expand...

You're paying for the cloud/web access that allows you to access the character on any device anywhere that you need it, without needing to carry around a large laptop (e.g. for HL classic).
 
Farling said:
You're paying for the cloud/web access that allows you to access the character on any device anywhere that you need it, without needing to carry around a large laptop (e.g. for HL classic).
Click to expand...

you mean "anywhere that has reliable internet access". at a convention? nope, cell network is overwhelmed. on a road trip? sorry, no 3G out here. at your friendly local game store but their wifi is down again? you're SOL.

the "offline mode" will help a bit once it's released (someday), but it'll still have very limited functionality. maybe in 10 years internet access will be truly ubiquitous and servers will never go down. until then...
 
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How easy is it to switch between devices? I have not tried it but I already get errors about wrong device name and I've only used it on one device.
 
Alewis said:
How easy is it to switch between devices? I have not tried it but I already get errors about wrong device name and I've only used it on one device.
Click to expand...

I was having issues with this, and I think one of the reasons was that I was just closing the web browser on the previous device/browser. I wasn't explicitly logging out before closing the browser.

I just double checked and confirmed that this is the case. If you just close the web browser, you are NOT logged out. You have to explicitly log out of your previous session (which means you have to go back to your previous device and reconnect to the web site).

I've submitted a request to the support email to address this issue, either by closing the session when someone closes their web browser, or by offering an option to log out the previous session when attempting a new logon.
 
Hero Lab Online will log you out when you log in on another session, if you've entered a different Device Nickname on each device+browser combination. (That's what it's asking you to do with the "Wrong device name" error.)

For example, I might have "ParodyComp Vivaldi" and "ParodyComp Firefox" on my computer and "ParodyPhone Chrome" on my Android phone. (Each in their respective browsers.)

When you log in on a different device+browser combo, one of the notifications will be "You have reached your device limit, and your least-recently used devices will be automatically logged out soon: (nickname)". When you go back to that machine, you'll get "Your session has expired and you will need to log in again."
 
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EightBitz said:
I've submitted a request to the support email to address this issue, either by closing the session when someone closes their web browser, or by offering an option to log out the previous session when attempting a new logon.
Click to expand...

It isn't easy to detect when a user has finished, since "closing the web browser" needs to be detected separately from "closing the tab showing HLO", since I might have several tabs open for HLO (I assume it works across multiple tabs though).
 
Parody said:
Hero Lab Online will log you out when you log in on another session, if you've entered a different Device Nickname on each device+browser combination. (That's what it's asking you to do with the "Wrong device name" error.)

For example, I might have "ParodyComp Vivaldi" and "ParodyComp Firefox" on my computer and "ParodyPhone Chrome" on my Android phone. (Each in their respective browsers.)

When you log in on a different device+browser combo, one of the notifications will be "You have reached your device limit, and your least-recently used devices will be automatically logged out soon: (nickname)". When you go back to that machine, you'll get "Your session has expired and you will need to log in again."
Click to expand...

Thanks! I was thinking of device names in terms of the actual device, like with HLC. I wasn't thinking in terms of different device names for different browsers on the same device. That's good to know, though.
 
Don't need a large laptop

Farling said:
You're paying for the cloud/web access that allows you to access the character on any device anywhere that you need it, without needing to carry around a large laptop (e.g. for HL classic).
Click to expand...

I used the same iPad for HLC as I use for HLO. No large laptop required. Only one of those wasn't slowed down or unusable due to "server issues".
 
To add another anecdote ...

Right after the roll out (which was certainly suffering load-scaling issues), HLO was running slowly on my chromebook. While HLC was ... oh ... wait, that doesn't run on my chromebook, nevermind.

Keep up the good work, LW. :)

(Just make it, you know, faster. :) :) )
 
What, preytell, is a chrome book? Must be really expensive, like Chrome bumpers on a car...
 
thaX said:
What, preytell, is a chrome book? Must be really expensive, like Chrome bumpers on a car...
Click to expand...

In case you're seriously asking (as so far the responses have been joking), Chromebooks are computers running ChromeOS by Google. They tend to be cheaper than laptops running Apple or Microsoft OSes, but generally run their own brands of software. Some of them don't even operate with offline persistent storage, but rather interface with the internet for storing data on the cloud.

HeroLab Classic only runs natively on Windows, Macintosh, and iOS systems (with some support on Linux with WINE-based emulators), so it will not run on a Chromebook without extensive modification (those laptops with persistent storage can be rigged to run a Linux environment, which could then use WINE to run Hero Lab).

Most Chromebooks are 3rd party, but Google has also released the Pixelbook, a pricier, but higher-performing laptop. I use one for work, personally. It still won't run HLC without extensive modification. :rolleyes:
 
Yeah but with Hero lab classic you only pay once. I don't "need" cloud access to my characters cause I print them out.
 
That may be so, but rapidly vanishing is the day when you could pay $30.00 for a piece of software and expect to get free updates to it for the rest of your life. There's no business model there anymore.

Yeah, it's sad to see it go. But the world changes and businesses have to adapt to stay liquid.
 
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