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Unable to Connect

A

anders78

New member
Whenever I try to logon to my laptop, I get a message that the account is already logged in. When I continue I get a "Unable to Connect" message.

I know that the password is correct, as I get a different message when trying to connect with a different password.

I can log in on my desktop PC without any problems, it seems to only be an issue with my laptop.

Does anyone know what to do about this? I already reported it to support, but I am in a bit of a hurry as its gaming night tomorrow, so I'm hoping anyone here can help :)
 
I have the exact same Problem. I need to have the Program running on my Notebook, because my Gaming Table is not in my Office with the main PC.
 
Same here. Created a new realm but told me there was a communication error. It was made locally, but I can't open it because it says it requires sync

Sync failed due to a communications failure. Check your network connections and try again.
 
I was trying to sync and got the failed communications error twice, but it just worked for me on the third try.
 
I received the same error. It informed me i was already connected, which i confirmed i was not, then after agreeing to close the existing connection it attempted to communicate to the server before timing out and saying it was unable to connect.
 
Ditto above....

However, it's only happening for me with attempts to create a new realm. I seem to be able to sync existing realms.
 
It might be reasonable to have a web page that can report on server status. So "wolflair.com/status" gives a throttled report so we can't directly beat on the sync server while you are working on it so we can come to this message thread and repeat the obvious: Still down. :)
 
So would those of you encountering problems with syncing, try again, please? I've made another adjustment that will hopefully correct things.
 
The problem with a sticky thread is manual updates. I'd have the web server invoke a special account that is ONLY accepted by the cloud from the web server address, and the ONLY thing the account is good for is testing every 5 min. or so for a "sync test" (If I were a real connection, could I sync?). If not, email and/ or page someone, and auto-flag it for the status web page which would ALSO have the link for the manual server status update, if not some means to quote directly from it.

Just ideas, though. Some way to make things happy for everyone if there is a way to do it without costing more time and resources than the manual update thread every time all the time.
 
I am still getting Communication Error when attempting to log in (it wasn't working yesterday either).

It is reporting "currently logged in with another session" on immediately pressing Login, but then sticking at the Communicating for a long time before ending up with Communication Error
 
Farling said:
I am still getting Communication Error when attempting to log in (it wasn't working yesterday either).

It is reporting "currently logged in with another session" on immediately pressing Login, but then sticking at the Communicating for a long time before ending up with Communication Error
Click to expand...

I am still getting "already logged in" then "communication error"
 
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