• Please note: In an effort to ensure that all of our users feel welcome on our forums, we’ve updated our forum rules. You can review the updated rules here: http://forums.wolflair.com/showthread.php?t=5528.

    If a fellow Community member is not following the forum rules, please report the post by clicking the Report button (the red yield sign on the left) located on every post. This will notify the moderators directly. If you have any questions about these new rules, please contact support@wolflair.com.

    - The Lone Wolf Development Team

Trouble with lonewolfdevel.com?

We've had DNS issues sporadically throughout the day with the domain. Since it's a DNS issue, it's completely outside our control. The problem appears to be fixed one minute and then recurs again. We're striving to get the problem resolved properly, so please bear with us.
 
Hi is this DNS issue still going on? I didn't know what was up, it just was refusing to update and since I had just done a big windows update I assumed that windows had screwed things up again. I tried troubleshooting my security settings and ultimately ended up uninstalling and re-installing HL. Now of course it won't let me use it because it can't verify my license information. I did try going to the website and updating manually but I couldn't access that portion of the site either.So I want to know if this is a result of the DNS issue or if something is messed up on my end.

Anyone else still having problems?

Oh here's the message it gives me when it tries to check internet connection if this helps any:

Hero Lab 3.6e encountered a problem while trying to access the internet.

This error is almost always caused by your firewall or internet security software, which is incorrectly blocking internet access to this product.

Please add this product to the "allow list" or "whitelist" of your firewall and internet security software. Once this is done, it should be able to access the internet as normal.

For debugging: InternetOpenURL err 12007. Formatting error message failed with error 15100

Retrieval from wolflair.com succeeded.

For debugging: 6.0 b6002 p2 vService Pack 2 smj2 smn0 mask00000300 t1

If this information did not help solve your problem, right-click this message and choose "Copy to Clipboard", then paste this information into an email to support@wolflair.com.
 
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