Trouble since new update

[segnett]

I updated today, and there seems to be some problems. I can't choose race, class, or feats. And the sample characters seem to be missing a ton of files. Just wondering if anyone else is having the same trouble?

 

[FifthWanderer]

Did you run the downloader again?

 

[segnett]

yep, ran it twice just to make sure, still the same problem.

 

[segnett]

Any word on whats up with this? When I try to choose any of the things I listed above a box pops up and says "Nothing To Choose From!" I've ran the downloader several times and it doesn't fix the problem. And when I open the SampleCharacters.por file I get this:

Errors were encountered when loading the saved portfolio! A record of these errors can be found in the file "C:\Users\Jay\AppData\Local\Temp\hero_lab_load_issues.log". If you notice incorrect behaviors in your portfolio, please report it to the data file authors (you can contact them from the Help menu).

Portfolio created with different version of product. Compatability is unknown but attempting load anyways.
One or more required sources are not accessible for hero 'Erik'. Subsequent errors may be the result of this problem.
Critical information not found in data files: Source Volume 'AdvenVault'
Critical information not found in data files: Source Volume 'Arcane'
Critical information not found in data files: Source Volume 'DeathsRch'
Critical information not found in data files: Source Volume 'DemonQueen'
Critical information not found in data files: Source Volume 'Draconomic'
Critical information not found in data files: Source Volume 'Dragon'
Critical information not found in data files: Source Volume 'DungeDelve'
Critical information not found in data files: Source Volume 'Dungeon'
Critical information not found in data files: Source Volume 'FRCG'
Critical information not found in data files: Source Volume 'FRPG'
Critical information not found in data files: Source Volume 'KeepShadow'
Critical information not found in data files: Source Volume 'KingTroll'
Critical information not found in data files: Source Volume 'ManPlanes'
Critical information not found in data files: Source Volume 'Martial'
Critical information not found in data files: Source Volume 'NightwyrmF'
Critical information not found in data files: Source Volume 'OpenGrave'
Critical information not found in data files: Source Volume 'PHB2'
Critical information not found in data files: Source Volume 'PHHeroes'
Critical information not found in data files: Source Volume 'PyrShadows'
Critical information not found in data files: Source Volume 'ScepTowSpl'
Critical information not found in data files: Source Volume 'TreasTalon'
Pick 'skAthletic' has been orphaned due to missing thing in batch '91'
Pick 'skEnduranc' has been orphaned due to missing thing in batch '95'
Pick 'skIntimida' has been orphaned due to missing thing in batch '99'
Pick 'rHalfElf' has been orphaned due to missing thing in batch '132'
Pick 'lanGiant' has been orphaned due to missing thing in batch '133'
Pick 'clsFighter' has been orphaned due to missing thing in batch '134'
Pick 'fFtrFigTal' has been orphaned due to missing thing in batch '134'
Pick 'ftPowerAtt' has been orphaned due to missing thing in batch '135'
Pick 'ftActioSur' has been orphaned due to missing thing in batch '136'
Pick 'ftWeapoFoc' has been orphaned due to missing thing in batch '137'
Pick 'ftLightSte' has been orphaned due to missing thing in batch '138'
Pick 'ftImproIni' has been orphaned due to missing thing in batch '139'
Pick 'ftWarriWil' has been orphaned due to missing thing in batch '140'
Pick 'pFtrCleave' has been orphaned due to missing thing in batch '141'
Pick 'pFtrReaStr' has been orphaned due to missing thing in batch '142'
Pick 'pFtrSpiSwe' has been orphaned due to missing thing in batch '143'
Pick 'pFtrDanSte' has been orphaned due to missing thing in batch '144'
Pick 'pFtrGriWra' has been orphaned due to missing thing in batch '145'
Pick 'pFtrBruStr' has been orphaned due to missing thing in batch '146'
Pick 'pFtrDizBlo' has been orphaned due to missing thing in batch '147'
Pick 'pFtrThiBla' has been orphaned due to missing thing in batch '148'
Pick 'pFtrBouEnd' has been orphaned due to missing thing in batch '149'
Pick 'pFtrBatAwa' has been orphaned due to missing thing in batch '150'
Pick 'pFtrLasDit' has been orphaned due to missing thing in batch '151'
Pick 'wpGreatswo' has been orphaned due to missing thing in batch '152'
Pick 'arScaleArm' has been orphaned due to missing thing in batch '153'
Pick 'eqAdvenKit' has been orphaned due to missing thing in batch '154'

seems like some stuff was missing when I downloaded the last set of files.

 

[Colen]

It's possible you imported the new 4th edition files to a different folder from where they originally were. When you load Hero Lab, how many "4th edition" entries do you see on the "Select a Game" screen? Is there more than one? (You might have to scroll the window to see the second "4th edition" entry.)

Alternatively, did you install Hero Lab in the same place as the old version, or did you install it in a new folder? If you installed HL in a new folder, you'll need to run the downloader in the new folder for it to have any effect.

 

[segnett]

Its all in the same folder, but I figured out that running the downloader fixed the problem.

Sorry I didn't post the fix.

 

[Colen]

No worries, glad to hear you got everything sorted out.

 

[J. Strange]

The only backgrounds that are loading from my DDI data are the Forgotten Realms ones--no Scales of War, no PHB2, no Dragon.

 

[Mathias]

The other backgrounds missing is probably still WotC's doing - http://forums.wolflair.com/showthread.php?t=8902

 

[Colen]

Correct. The Backgrounds aren't listed in the D&D Compendium yet - hopefully they'll be added soon, just as happened with Deities a few months ago.

 

[thorfin]

Hey, I've been having some problems since the last DDI update. I didn't know if it was a problem with HL or a problem with DDI. When I download the data files, I get all of the classes and powers and equipment, etc. However, the powers for each class and some equipment say that they don't have descriptions. This kind of makes it difficult to use since I have to have books out to make use of it. Thanks for any help.

 

[Colen]

Try running the downloader again. When this has happened in the past, it seems to be because the D&DI compendium goes odd and forgets that you're logged in and that you should be able to access the full details for everything. There doesn't seem to be any way to solve it, other than waiting for it to start working again by itself.

 

[thorfin]

Well, I've been downloading every night. Since it tends to take some four to six hours, this seems to be the best time. I'll keep downloading till it works again. And, here's hoping. Still love the program, of course.

 

[Colen]

Try logging into the D&D compendium with your web browser and looking at some of the powers you're having problems with. Can you view the power details there, or does it give you an error message? If you get an error, it's probably worth reporting to the D&DI technical support guys, since then you can point to a problem with the web site that you're having.