Smart image issue

[Storapan]

I've got an issue with a Smart Image, which refuses to work properly. I've supplied a pair of screenshots; the basic problem is that the image does not import fully, or is displayed incorrectly, in the player view.

If I use the Reveal Mask it also appears to be "out of sync"; the areas revealed in the original map do not match those revealed in the player view.

Is this a known issue? I have an earlier map in my project which works just fine. I've tried resizing the map and adding it to another snippet, but this doesn't change anything.

 

[Farling]

Screenshot 1 doesn't show which parts of the picture have been revealed.

Screenshot 2 seems to indicate that only the top left two-thirds of the picture have been revealed.

Revealing of part of the map is done from the circle icon in the tool bar.

 

[Storapan]

The problem I have is that the entire image is revealed; otherwise, it would be very simple to solve.

 

[davidp]

See this thread:

http://forums.wolflair.com/showthread.php?t=48847

Short answer, did you create your image using Photoshop and using gray scale? Did you save it as a JPG file? If so, that is what is messing with Realm Works being able to show it properly. Save the image as a PNG file or save it as a full color JPG for it to work properly.

 

[Storapan]

Many thanks, davidp! That solved my issue.