Prompted by some of the above posts, I just finished going through everything from the Kickstarter today. And it seems that I have some crow to eat.
There were a wide range of discussions about printing in direct messages to backers, in the general comments, here on our forums, and even via emails in some cases. Some of the things I remember outlining in detail actually occurred through one-on-one channels and not in the general comments. And all of it just became blurred together in my brain.
From a closer look at exactly what I said in the general comments, I can now see how printing could be readily construed as an intended part of the product (but definitely NOT export). In my brain, I conflated discussions from assorted places and did not keep clear about what was said where. For those of you who have run a Kickstarter, I'm sure you're nodding your heads about how easy that is. In any case, I owe everyone here an apology for that! Sorry!
Going back through every post from the Beta team prior to the Kickstarter, the ability to print content was actually brought up once. I obviously forgot about that instance as well, but its statistical significance is still quite important. Printing was mentioned a single time out of a Beta team of about 100 GMs over the span of a year. We went into the Kickstarter with Realm Works focused squarely on electronic delivery and printing was not something we felt was important. This lack of importance was basically echoed by the Beta team.
When the Kickstarter began, some people wanted printing, so we came up with what we thought was a viable solution for simple printing. The fact that printing would be simple was stated on multiple occasions, with anything more being something that would be determined by user demand after V1.0 came out, but I can definitely see how I conveyed that simple printing WOULD be included. The details about printing being dependent on some assumptions was communicated to some people, but I clearly failed to do so widely in the general comments. After the Kickstarter, when we realized a critical assumption for printing was not valid, the idea for simple printing fell apart. I haven't spent the time to dig through all of that stuff, but I'm pretty certain that discovery WAS communicated to backers.
So where does that leave us? As was stated in the Survey Update last week, we recognize that printing is important to a meaningful number of users, even though the survey results put it smack in the middle overall. We further said that we were looking for ideas on how to provide some basic printing relatively soon, and that was no joke. I've already spent time brainstorming creative solutions that would allow us to provide simple printing with a comparatively small amount of work. I actually have one promising idea, but it's just that - an idea. It still needs to be thought through before it gets discussed publicly. I intend to spend that time after we get the upcoming release out the door. If, and that's a BIG if, the idea is sound, we might be able to get some basic printing into place by summer. And we'll let everyone know if it's going to happen.
Every GM runs their games differently. So every GM has different wants and priorities for a tool like Realm Works. And every GM believes their priorities are the absolute #1 thing we should be working on. As much as we'd love to be able to do that, it's just not possible. So we're doing the best we can with the limited resources we have available.
Beyond that, the time I spend here on the forums (and researching everything from the past) is time that isn't spent on development. That delays everything a little bit further. Pretty soon, it starts to add up to multiple days lost, which means multiple days of delays. Then the days add up to weeks. So I'm really caught between a rock and a hard place here. I want to engage in discussions with you all here. I want to make you all happy. And I need to focus on writing software in order to deliver any new capabilities. All I can really do is let you guys dictate how much time I need to spend here and make sure you know the very real costs of my time here – i.e. how quickly we get new features into the product, which means how quickly we get to the features YOU want.
Thanks!