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Problem with AB

hoosierclyde

New member
I recently reloaded AB onto my computer, and everything started OK. I then saw the license had expired, but when I went to update it I get a message saying I need an internet connection.

As you can see, I have a connection. What is the problem, and how can I fix it?

Thanks
 
Just because you have an internet connection does *not* mean that AB is allowed to *use* that connection. Have you checked Windows Firewall and verified that AB is included in the authorized list of applications? Also, if you have separate internet security software (e.g. Norton, McAfee, etc.), you may need to add AB to the allowed list for that tool as well. Once AB is authorized to use your internet connection, you should be able to update things appropriately.
 
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