• Please note: In an effort to ensure that all of our users feel welcome on our forums, we’ve updated our forum rules. You can review the updated rules here: http://forums.wolflair.com/showthread.php?t=5528.

    If a fellow Community member is not following the forum rules, please report the post by clicking the Report button (the red yield sign on the left) located on every post. This will notify the moderators directly. If you have any questions about these new rules, please contact support@wolflair.com.

    - The Lone Wolf Development Team

new computer, area, and e-mail

Please send an email to technical support (support at wolflair.com) that includes your name and license number, as well as an explanation of what's going wrong (including the actual text of the error message). Armed with that information, we'll do our best to figure out what's wrong and get it fixed for you.

Thanks, Rob

At 09:02 AM 1/17/2007, you wrote:

went to install AB on new computer entered Lic. and access codes but got a message that info provided didn't match.
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I can't open anything to contact support at wolflair.com, except for forums all the buttons are making me refresh the website.

jimmybear85
 
At 09:14 PM 1/18/2007, you wrote:
I can't open anything to contact support at wolflair.com, except for forums all the buttons are making me refresh the website.
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If you can access your email program, you can send an email to us. I did not write email address in the proper syntax, because lots of tools are out there that look for that stuff on forums like this and then start sending spam to those addresses. We already get an insane amount of spam here, so we don't need any more.

When I say send an email to support at wolflair.com, you need to replace the " at " with the "@" character. This will yield a proper email address that you can send mail to.

If your email program is not working correctly, that's something you'll need to fix and that we are unable to help with. Once you send an email to support with the specified information, they ought to be able to help you. I'm one of the developers and not the proper support person to help you.

-Rob
 
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