First sorry for the late response to your post Liz... Holidays and all has me in catch-up mode both professionally and personally...

@ All, this may be a LENGTHY response to convey in detail what was provided to me via my players....
I'm curious how much you told your players about what to expect with Player Edition (actually, this goes for everyone).
Since the inception of RW and my first day purchase (Was out of country and missed the kickstarter) I have utilized the "in can" demo version (ie the Mcguffin) to first convey what the software would/could do for our table. The overall initial response was ... eh.... if it helps u (ie the DM)
As we generally meet face to face, the "player view" is seldom a tool I needed. (have other superior methods)
As time has progressed from that March release, they could see the usefulness of the linked features and the time it saved. Thus they looked forward to the players version release. They began to read the newsletters, the updates on the LWD site, and were often telling me the snipits of updated information. Here is where 2 issues were born..... These issues became exasperated on the release of the PE version...
To clarify, (consolidated from the two emails from my beta players)
DLGs Player Comments said:
Date of Release>
Rob said:
22May> Rob> The net result will be weeks of delay in getting Player Edition out the door. target is to get a Beta release of Player Edition out to the Beta team in mid-June, which is a month later than we previously projected. Our primary focus will initially be Player Edition, after which we’ll focus on bringing web-based player access online. Aside from the initial delays caused by recent events, we expect those two tasks to stay largely on track from here on out.
Didn't Happen
Newsletter said:
21Jun >Once key pieces seem to be working for us internally, we’ll begin rolling out functionality to the Beta team in stages so they can test everything out, and we’ll fix whatever issues they uncover before releasing to everyone else. Based on our current progress, we’re projecting that Player Edition will officially release in about four weeks, although we’ll be doing our utmost to get it out sooner if at all possible.
Didn't happen either.
Newsletter said:
July> This includes full preview of everything players will see in the Player Edition version, as well as all the mechanisms for inviting other Realm Works users into their realms, holding private discussions with players, and managing overall participation within their realms…… and then Player Edition will be officially released to the public. We believe that will only take another two or three weeks
Still nope
Realm Works Player Edition Update said:
Aug> few remaining aspects of Player Edition that existed prior to Gen Con. We’ll be doing our best to get all those sorted out this coming week, but the effort could extend into the following week.,,,,,,, If all goes well, Player Edition is only a couple weeks away.
Still NO
Newsletter said:
Unless any major new issues are uncovered, we should be able to release Player Edition within the next two weeks!
Still Still No
Newsletter said:
October flew by for the Realm Works team as we focused on dotting all the i’s and crossing all the t’s for Player Edition, ………………….Based on our experiences thus far, we don’t want to put an exact date on it. So for now we’ll say “real soon”
Nope still Nope
LWD Site said:
Realm Works Player Edition is Now Available!
19Nov
FINALLY, and not all the features promised
So, to consolidate, One frustration from my players was a 22May+4weeks deliverable sliding to 19Nov. They could understand it better if two things were done differently.
1> wasn't "2-3 weeks" slide at a time. This led to continual false hope. As one of my players is a project manager for a concrete company, she is painfully familiar with meeting promised schedule dates (can you tell? hehe)
2> they got what they thought they were promised once they endured the delay.
They didn't get either. They were under the premise that the delays were to provide all the features as listed, not some. Which leads me to your second question.
In other words, did they know not to expect journals and were nonetheless disappointed that they weren't there. Or did they hear "Player Edition", assume some sort of journal feature would be present, and end up disappointed when there wasn't one.
Neither
DLG's Players said:
Built with the same powerful features as Realm Works GM Edition, you can visualize the relationships and connections between all of the people, places, and events that make up your GM’s world.You can even take your own personal notes that can be linked back to important content within the story
&
A common question we’ve been hearing recently is, “isn’t that what patches and updates are for?” We believe this question comes out of a misconception that Realm Works is ready for release and we’re just adding additional features and functionality not necessary for initial sale. This is not the case. Unlike other companies, we believe our customers deserve a quality product upon purchase – software with all of the features and usability enhancements necessary for the initial public release .
From the Features listing of RWPE. It doesn't let YOU visualize what YOU think is important, and create a linked note or comment to it. It only
displays what the DMs has marked for display
Translation> MY players expected the same features (as the GM Edition) promised, that they could link comments, notes, Journal entries because it was supposed to have those SAME features. They didn't expect to be able to create a realm, but did expect they could interact with the data with in the one they had access to.
Reality> they see only the links that I have greenlighted. They have no means to mark or pin maps add notes to them, track the passing of time (a cascade problem because of it not existing in RW).
DLG's Players said:
Keep track of ideas for the evolution of your character, theories about the campaign, thoughts about specific NPCs, or anything else that comes to mind with your own notes
and
Players can also independently lookup information, review what they’ve learned, and even make notes with same powerful linking capabilities as the GM version
And
Liz said:
If, during the next session, I forget where our travels took us in the previous session, I can just click the map pin and it will bring up the information my character learned about that particular location.
Again from another perspective of the other player, They expected to be able to apply whatever notes / comments
they have into the map, the lists of people, places, etc. Not just read the comments I flag for view. They feel that the "note feature" as it stands is little more than a watered down Wordpad with minimal link (one direction) feature.
DLGs Players said:
Immediate Focus in May said:
Immediate Focus
There are a handful of capabilities that will be our primary focus over the next few months
• Journals – The journal mechanism allows GMs to create diaries and other similar types of material that can be found during play by the PCs. It also provides the means for players to track the exploits of their characters. Our original design for journals was determined to be insufficient during Beta testing, so we re-designed and expanded what they can do. We weren’t able to get the new design completed in time for V1.0, so we’ll be working on that now.
• Web-Based Player Access – Our goal with Realm Works is to provide GMs and players with “anywhere access” to their realms. To this end, we’re now working to make everything accessible via a browser-based interface, allowing users to view content on any suitable device they own. Obviously, players will only see the information revealed by the GM.
Where are these?
And
LWD Q&A said:
we believe our customers deserve a quality product upon purchase – software with all of the features and usability enhancements
They expected those features because of the schedule slipping that
these elements were what was being worked on based on the length of slippage and the comment from LWD on what would be supplied. So, sorry liz, there (to my knowledge) is nothing suggesting that the journal (nor the web-access for that matter) was NOT included when finally released. Since it was certainly said in May that the "
next few months" those specific items would be of focus.
Oh, and for any that were curious, the top end limit for a post is 10,000 characters...


