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License Reassignment Confusion

C

ChaoticPenguin86

New member
A couple of days ago, I opened Hero Lab and was told that I had to reassign my license due to my computer's "identity" being changed, despite having made no changes to my computer's system. I went through with the reassignment anyway, and it began working normally. I opened Hero Lab again today, and it gave the same message, despite still having made no changes to my computer. I tired to reassign the license again, and it said I would have to wait 4 months. Why is this happening?
 
@ChaoticPenguin 86, it looks like Dave and Colen were able to assist you through our support system. Please let me know if you need any additional assistance.
 
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