• Please note: In an effort to ensure that all of our users feel welcome on our forums, we’ve updated our forum rules. You can review the updated rules here: http://forums.wolflair.com/showthread.php?t=5528.

    If a fellow Community member is not following the forum rules, please report the post by clicking the Report button (the red yield sign on the left) located on every post. This will notify the moderators directly. If you have any questions about these new rules, please contact support@wolflair.com.

    - The Lone Wolf Development Team

Import Error

M

meek75

Well-known member
So, I am going to be running a 5e game (Haven't run one for a while) and since I have a huge amount of data in the realm I decided to give RW another shot. Well, I first needed to export/import some story elements from another realm into the 5e realm. Since nothing I ever do in RW is ever smooth I am getting an error. RW starts the import and then crashes with a message that "Reference is still being edited". I have a custom "Reference" Tag I created some time ago. I have no idea why it thinks I am editing it. I tried to delete all the tags in the custom tag list and, you guessed it, another crash. This time the error was "C++Exception: Entry has invalid size - wiped? at line 690 in file utility.cpp". I think all this means that I am out of luck unless I want to submit a help ticket, download my realm to google drive, send a link to LWD, and then wait forever and a day for a response. I have been down that road so many times! I don't have the heart for it again. If any of you pros have an ideas I would love to hear them. Every time I decide to give RW another chance its just more disappointment. Its nice that export/import is now possible, but it is still super buggy. I rue the day I ever created any custom tags or categories. They have caused me nothing but problems. Even after all these years I still feel like I'm using the beta version of a product. Anyway, before I stomp off in frustration yet again, I thought I would ask the community for help. Thanks.
 
There is a known error with the custom tags. Any attempt to delete one will cause a crash. I believe this is something LWD are working on currently.
 
Valyar said:
I logged a bug for this two months ago. No feedback aside from "Working on it".
Click to expand...

Yeah, I don't even try with their customer service anymore. I created a OneNote file to use for my game, it lacks some of RW features, but I know it is stable. To be fair, MS has even worse customer support (much worse) but OneNote has never required me to need much help either.
 
I've submitted at least 2 dozen bugs since the last patch. I haven't even gotten the "we got your report now leave us alone" automated reply for any of them.
 
You must log in or register to reply here.
Back
Top