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I borke it...

J

Jinx

Member
Well lets see I started hl, it ran its update checker then I clicked on the 4e game system and got this message. what should I do? I am nervous of doing a reinstall because I don't want to have to run the downland again and go about getting another reg code (my last one hasten been in use for 120 days yet so I cant reuse it I think)




HeroLab.exe has encountered an error and needs to close.

Please email a DESCRIPTION OF WHAT YOU WERE DOING, in as much detail as possible, along with this message, to support@wolflair.com. PLEASE NOTE: Unless you tell us what you were doing, we won't have enough information to fix this problem!

Right click and choose "Copy to Clipboard" to copy these details:

G:\Programs\HeroLab\HeroLab.exe
3.6e 228
ACCESS VIOLATION
Address: 0x005c9440
Type: bad read
major: 6, minor: 0, build: 6001, platform: 2, version: Service Pack 1, spmaj: 1, spmin: 0, suitemask: 00000300, type: 1

Or you can find them here:

C:\Users\joatamos\AppData\Local\Temp\lwderror4204.txt

G:\Programs\HeroLab\HeroLab.exe
3.6e 228
ACCESS VIOLATION
Address: 0x005c9440
Type: bad read
major: 6, minor: 0, build: 6001, platform: 2, version: Service Pack 1, spmaj: 1, spmin: 0, suitemask: 00000300, type: 1


Got this auto reply about 30 sec after I hit send.

Lone Wolf Development Support to me
show details 5:48 PM (1 minute ago)

Hello,

Thanks for emailing Lone Wolf Development's support email address. Your email has been received and should typically be answered within 2-3 business days. You can also search our support forums for the answer to your question:

http://forums.wolflair.com/

Thanks for emailing us! We'll get back to you soon.


so I guess I wait now... that or I can push buttons and see what happens when you use the same reg code within 20 days of each other =)

btw I love hero lab and its crew and I understand that it will take a bit to get to this no worries mates.
 
ran the update thingy from inside herolab (the screen where you pick the game system)

now I get a different error message =)

The data files could not be loaded due to the following errors:

File: ddi_classes.dat (line 3) - Thing - Duplicate record encountered ('clsArdent')
File: ddi_classes.dat (line 46) - Thing - Duplicate record encountered ('clsArtific')
File: ddi_classes.dat (line 90) - Thing - Duplicate record encountered ('clsAssassi')
File: ddi_classes.dat (line 148) - Thing - Duplicate record encountered ('clsAvenger')
File: ddi_classes.dat (line 190) - Thing - Duplicate record encountered ('clsBarbari')
File: ddi_classes.dat (line 226) - Thing - Duplicate record encountered ('clsBard')
File: ddi_classes.dat (line 281) - Thing - Duplicate record encountered ('clsBattlem')
File: ddi_classes.dat (line 328) - Thing - Duplicate record encountered ('clsCleric')
File: ddi_classes.dat (line 367) - Thing - Duplicate record encountered ('clsDruid')
File: ddi_classes.dat (line 461) - Thing - Duplicate record encountered ('clsFighter')
File: ddi_classes.dat (line 503) - Thing - Duplicate record encountered ('clsInvoker')
File: ddi_classes.dat (line 549) - Thing - Duplicate record encountered ('clsMonk')
File: ddi_classes.dat (line 598) - Thing - Duplicate record encountered ('clsPaladin')
File: ddi_classes.dat (line 642) - Thing - Duplicate record encountered ('clsPsion')
File: ddi_classes.dat (line 683) - Thing - Duplicate record encountered ('clsRanger')
File: ddi_classes.dat (line 725) - Thing - Duplicate record encountered ('clsRogue')
File: ddi_classes.dat (line 768) - Thing - Duplicate record encountered ('clsRunepri')
File: ddi_classes.dat (line 808) - Thing - Duplicate record encountered ('clsSeeker')
File: ddi_classes.dat (line 844) - Thing - Duplicate record encountered ('clsShaman')
File: ddi_classes.dat (line 885) - Thing - Duplicate record encountered ('clsSorcere')
File: ddi_classes.dat (line 922) - Thing - Duplicate record encountered ('clsSwordma')
File: ddi_classes.dat (line 963) - Thing - Duplicate record encountered ('clsWarden')
File: ddi_classes.dat (line 1005) - Thing - Duplicate record encountered ('clsWarlock')
File: ddi_classes.dat (line 1071) - Thing - Duplicate record encountered ('clsWarlord')
File: ddi_classes.dat (line 1113) - Thing - Duplicate record encountered ('clsWizard')
File: ddi_classes.dat (line 1181) - Thing - Duplicate record encountered ('clsArdenHy')
File: ddi_classes.dat (line 1229) - Thing - Duplicate record encountered ('clsArtifHy')
File: ddi_classes.dat (line 1261) - Thing - Duplicate record encountered ('clsAssasHy')
File: ddi_classes.dat (line 1316) - Thing - Duplicate record encountered ('clsAvengHy')
File: ddi_classes.dat (line 1353) - Thing - Duplicate record encountered ('clsBarbaHy')
File: ddi_classes.dat (line 1384) - Thing - Duplicate record encountered ('clsBardHy')
File: ddi_classes.dat (line 1434) - Thing - Duplicate record encountered ('clsBattlHy')
File: ddi_classes.dat (line 1479) - Thing - Duplicate record encountered ('clsCleriHy')
File: ddi_classes.dat (line 1513) - Thing - Duplicate record encountered ('clsDruidHy')
File: ddi_classes.dat (line 1548) - Thing - Duplicate record encountered ('clsFightHy')
File: ddi_classes.dat (line 1587) - Thing - Duplicate record encountered ('clsInvokHy')
File: ddi_classes.dat (line 1623) - Thing - Duplicate record encountered ('clsMonkHy')
File: ddi_classes.dat (line 1660) - Thing - Duplicate record encountered ('clsPaladHy')
File: ddi_classes.dat (line 1698) - Thing - Duplicate record encountered ('clsPsionHy')
File: ddi_classes.dat (line 1735) - Thing - Duplicate record encountered ('clsRangeHy')
File: ddi_classes.dat (line 1789) - Thing - Duplicate record encountered ('clsRogueHy')
File: ddi_classes.dat (line 1827) - Thing - Duplicate record encountered ('clsRunepHy')
File: ddi_classes.dat (line 1868) - Thing - Duplicate record encountered ('clsSeekeHy')
File: ddi_classes.dat (line 1903) - Thing - Duplicate record encountered ('clsShamaHy')
File: ddi_classes.dat (line 1938) - Thing - Duplicate record encountered ('clsSorceHy')
File: ddi_classes.dat (line 1971) - Thing - Duplicate record encountered ('clsSwordHy')
File: ddi_classes.dat (line 2004) - Thing - Duplicate record encountered ('clsWardeHy')
File: ddi_classes.dat (line 2039) - Thing - Duplicate record encountered ('clsWrlckHy')
File: ddi_classes.dat (line 2076) - Thing - Duplicate record encountered ('clsWrlrdHy')
File: ddi_classes.dat (line 2117) - Thing - Duplicate record encountered ('clsWizarHy')

looked in the hero lab folders couldn't find any duplicate files to delete.

gonna go push more button's now =)
 
Did you make a bunch of new stuff? Those aren't files... they're duplicate entries with the same uniqueid The part in the (' ') is the id that it found a duplicate of.
 
I was working on adding the essassin build from dragon 391 but I hadn't changed or even linked the new stuff to the old files yet (hadn't used bootstrap bill yet lol)
 
Don't know what to say other than reinstall.

Just FYI you can re-use that reg code that you used on the same computer because the code is used to license one machine's footprint (which is made up of serial numbers from various components of your computer (like your motherboard, hard drive, network card, etc). When you reinstall your code and the machine footprint will be compared to the activation servers and either your machine will activate (if the hardware footprint matches or it won't if the hardware footprint has changed because you replaced all the pieces in your computer. It's similar to how Microsoft handles activation of Windows from Windows XP onwards).
 
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