• Please note: In an effort to ensure that all of our users feel welcome on our forums, we’ve updated our forum rules. You can review the updated rules here: http://forums.wolflair.com/showthread.php?t=5528.

    If a fellow Community member is not following the forum rules, please report the post by clicking the Report button (the red yield sign on the left) located on every post. This will notify the moderators directly. If you have any questions about these new rules, please contact support@wolflair.com.

    - The Lone Wolf Development Team

How long does it take to get the activation email?

E

Edrondol

Member
It says a couple minutes but it's been over an hour. I'm wondering if the way I had to go about doing it is causing issues. I don't have a credit card so I PayPaled a friend the $$ and he bought it for me.

It would have been a lot easier were I able to just buy it using PayPal, though...*ahem*

:D
 
It should typically take only a few minutes, as the license email is generated and sent *before* the confirmation message is shown at the completion of the order. However, if there's a problem with our server contacting your email provider's server, things can get delayed. Similarly, some email providers are huge and occasionally have emails get "lost" internally for a period of minutes or sometimes hours or even days before they miraculously appear. That's rare, but I've seen it happen multiple times.

Without any additional details about your order, we have no way to investigate the status, so I can't give you any more info. If you still haven't received the email when you read this post, please contact support@wolflair.com with your name and email address (and order number if possible). They can look into the details for you.

As for PayPal, you'll find an explanation of why we choose not to accept PayPal payments during the online order process (and I think also in our FAQ).
 
I did that. They said it would be responded to in 2-3 business days.

I was kidding about the PayPal, even though it would have been easier for me personally.

I'm getting the order # from my friend as we speak.
 
Argh! Message from my friend:

I do not recall what the order # was. The last part I remember was I clicked submit and it took me to a screen saying something about not clicking back or something like that.
Click to expand...

Sweet. So what information would you need from me (or him) to facilitate this? I assume you have my name and email address which is the same as the forum. I can PM it to you or post it here. I'm not particular.
 
Sorry for the...um...quadrupal post.

My friend had NoScript on. He didn't even see that he didn't finish the transaction. So he's doing it now and I get to look like a moron in a message board. Awesome!

Sorry about that, Chief!
 
You must log in or register to reply here.
Back
Top