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HeroLab crash, unusable after iOS 7.1 update

M

MorrCrab

Member
Am I alone? Touch the Hero Lab app, shows splash screen and then crashes. Reboot and reinstall of app have no effect.
 
Please submit a support ticket by emailing us at support@wolflair.com. The new iOS 7.1 made a change that stops Hero Lab from running, and we'll be submitting an update to the app store to fix it ASAP. Once the update is released, we'll notify everyone that has contacted us via our support system to let them know its available. We’re sorry for the inconvenience.
 
liz said:
Please submit a support ticket by emailing us at support@wolflair.com. The new iOS 7.1 made a change that stops Hero Lab from running, and we'll be submitting an update to the app store to fix it ASAP. Once the update is released, we'll notify everyone that has contacted us via our support system to let them know its available. We’re sorry for the inconvenience.
Click to expand...

ETA? What was the time frame last time this happened?
 
The ETA will be dependent on how long it takes for the team to create the fix, and then on how long it takes Apple to approve the new update. We will announce on Facebook and Twitter when the update has been submitted for review, but we can't give any more insight beyond that.
 
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