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Hero Lab unActivates post updates

L

loudwallpaper69

New member
Everytime I've updated HeroLab it has Unactivated the application and i've had to wait till one wolf sends me an e-mail that i can use it again. This is a major issue as i would like to be able to update my Game software on Game day without having to wait a week to use it again. anyone know a way around this?
 
Hey there! I checked in our support system and it looks like Dave has been helping you out with the license codes. As Dave explained, when a license gets activated on two computers, the first computer will go into Demo mode. If you have any questions after Dave gets you all straightened out, let me know!
 
This has happened to me numerous times as well. I do not have the license or more then one computer and yet it has unactivated more then 4-6 times in 2013. Dave has helped me and that was very nice of him but the issue is still there like the OP. (The most recent one was from a Hard Drive update though.. but other then that the same issue as above )

Just an FYI :)
 
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