Hero lab log in problem

[mao x yang]

Hero lab log in Error

hi there when i weant to log in to hero lab online tonight i got this

{"Error":{"Code":"UnsupportedApiVersion","Message":"The HTTP resource that matches the request URI 'http://herolab.online/characters' does not support the API version '1.0'."}}

what is the problem is hero lab down for maintenance? or do i need to update my API somehow? any help would be welcome

 

[Kharmakazi]

Also getting this problem when will it be fixed?,

 

[davidp]

I am not sure what happened. After a restart of the service, it is working again. We will continue investigating what caused this.

 

[mao x yang]

thanks for your hlep

 

[Johnny 925]

I'm getting the same problem now at 2:22pm PST Feb. 19th
Do you know when it will be fixed?

 

[Johnny 925]

I'm having this same problem. Feb 19th 2:30 PST
Do you know when it will be working again?

 

[sbarrett00]

It is happening today also.

Also get the same error when going to https://herolab.online/bug-report.

 

[Missingnumber]

I seem to be having this issue right now.

 

[k3ndawg]

I too, am having the exact same issue. In both Safari and Chrome (both with the most recent updates). Using an iMac with OS 10.13.3

{"Error":{"Code":"UnsupportedApiVersion","Message" :"The HTTP resource that matches the request URI 'http://herolab.online/characters' does not support the API version '1.0'."}}

 

[Bakunin]

Still being affected by this on my iPad.

{"Error":{"Code":"UnsupportedApiVersion","Message":"The HTTP resource that matches the request URI 'http://herolab.online/' does not support the API version '1.0'."}}

 

[davidp]

The service has been restarted again. We have a theory as to what happened and will be looking at fixing this in the next day or so.

 

[k3ndawg]

Working great now! Thanks!