Our group has yet to get Hero Lab files working on the iPad app after trying for a few months. We believe it is due to custom items created in the desktop application, but aren't sure. When I try to load (on the iPad) the character sheet that my GM has created, I get the following error:
"The file could not be imported because: newer version of Hero Lab required! Make sure you're using the latest version of the product."
As far as we can tell, everything is up to date. I also get a ton of errors when trying to open the character sheet that look something like this:
"Pick (x) has been orphaned due to missing thing in batch
..."
"Lookup of pick failed due to premature reference during load"
I haven't actually set up the files (our GM did) so unfortunately I can't give more information on how they were created without asking him specific questions and replying. He had asked about this issue on these forums a couple of months ago and received no reply so I think he has given up. However I would like to help him to get it working, and any help would be appreciated. Thank you.
"The file could not be imported because: newer version of Hero Lab required! Make sure you're using the latest version of the product."
As far as we can tell, everything is up to date. I also get a ton of errors when trying to open the character sheet that look something like this:
"Pick (x) has been orphaned due to missing thing in batch
...""Lookup of pick failed due to premature reference during load"
I haven't actually set up the files (our GM did) so unfortunately I can't give more information on how they were created without asking him specific questions and replying. He had asked about this issue on these forums a couple of months ago and received no reply so I think he has given up. However I would like to help him to get it working, and any help would be appreciated. Thank you.