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Hero Lab Classic 64-bit Windows Open Beta

We are definitely looking into the issues you have reported. We've been a bit busy getting both platforms up and running in 64-bit, now we are set on fixing outstanding issues.
 
When I start the 64-bit version, it tells me there's an update available. When I tell it to run the update, it downloads the update, then asks if I want to close the program and install the new version. I click OK. It then updates the "Program Files (x86)" folders.

I let the update finish and click to start the 64-bit version again. It's still telling me there's an update available. Rinse and repeat.

The 64-bit beta tells me it's on v8.8h, and that v8.8i is available.

The 32-bit version tells me it's on v8.8i and is up to date.
 
Perhaps it has been installed in two different locations? My beta shows version v8.9

It's worth pointing out that the 64-bit installer says it's installing 8.9, but when I load the program and go to Help > About, the version number that shows up there is 8.8h.
 
It's worth pointing out that the 64-bit installer says it's installing 8.9, but when I load the program and go to Help > About, the version number that shows up there is 8.8h.

Mine says "8.9 BETA".
I think I downloaded directly from the link in this thread, rather than upgrading from within HL.
 
It's worth pointing out that the 64-bit installer says it's installing 8.9, but when I load the program and go to Help > About, the version number that shows up there is 8.8h.
I am pretty sure this means you started the 32bit version of the program not the 64bit version. Cause when I run the 64 bit it shows v8.9 Beta. When I run 32bit it says v8.8h. :)
 
I am pretty sure this means you started the 32bit version of the program not the 64bit version. Cause when I run the 64 bit it shows v8.9 Beta. When I run 32bit it says v8.8h. :)

While I am rather computer savvy, I can never discount the possibility that I'm making a stupid mistake, so I usually try to double-check myself.

In this case, I'm clicking on the desktop shortcut that was created by the install.

The path for that shortcut is: "C:\Program Files (x86)\Hero Lab\HeroLab64.exe".

It seems that is the same location where I have the 32-bit version installed, but I do have two, separate executables. I'm not sure if the 64-bit version is just the executable, or if it also needs its own, separate folder for its own support files.

I am starting the 64-bit executable, though. That much I'm certain of.

EDIT: Also, if I'm starting the 32-bit version, why is it that when I explicitly start the 32-bit version, everything is up to date?
 
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What appears to be the standard setup is that there is HeroLab.exe and HeroLab64.exe in the same folder (along with HLExport.exe and unins000.exe).

The file property details on HeroLab64.exe show a File Version of 8.9.0.868

The file property details on HeroLab.exe show a File Version of 8.8.9.869

The version for the 64-bit matches the filename of the download available in this thread at #2, http://forums.wolflair.com/showpost.php?p=279010&postcount=2
 
What appears to be the standard setup is that there is HeroLab.exe and HeroLab64.exe in the same folder (along with HLExport.exe and unins000.exe).

The file property details on HeroLab64.exe show a File Version of 8.9.0.868

The file property details on HeroLab.exe show a File Version of 8.8.9.869

The version for the 64-bit matches the filename of the download available in this thread at #2, http://forums.wolflair.com/showpost.php?p=279010&postcount=2

So, I was doing something stupid. I was going to the link in the first post in this thread and missed that there was a subsequent post with an updated link.

The internal update mechanism is still not working as it should, but things like that are part of the beta-testing process. Asking the devs to please make note of this. I'll submit a support ticket as well.
 
So, I was doing something stupid. I was going to the link in the first post in this thread and missed that there was a subsequent post with an updated link.

Yeah, if only they could edit their first post to keep the most up-to-date version linekd there :-o
 
New version installed fine. I do want to mention something I have been meaning to report and I was reminded of it today when I reinstalled Herolab beta. I use Webroot and every time I have to update Herolab Webroot blocks it and reports that Herolab is an untrustworthy program. I have to unblock it and give it permission to always connect to the internet. You may want to contact Webroot and have Herolab on the list as trustworthy.

It could be that the installer download is not properly signed the way the release version is. In that case it's all on Lone Wolf to correct that problem.
 
If you have both the 64 bit and the 32 bit version installed does that require two different license numbers?
 
If you have both the 64 bit and the 32 bit version installed does that require two different license numbers?
Nope just one. It will require you to "reactivate" the 64 bit after installing it but that is it. Be aware it won't prompt you to reactivate you just have to go to the License menu and do it yourself or you will be in demo mode. :)
 
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