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Did you report your bugs using the appropriate bug reporting page? That puts your issues into their tracking system.Is it just a waste of time reporting problems? I have reported two problems and get only silence.
Perhaps it has been installed in two different locations? My beta shows version v8.9
Perhaps it has been installed in two different locations? My beta shows version v8.9
It's worth pointing out that the 64-bit installer says it's installing 8.9, but when I load the program and go to Help > About, the version number that shows up there is 8.8h.
I am pretty sure this means you started the 32bit version of the program not the 64bit version. Cause when I run the 64 bit it shows v8.9 Beta. When I run 32bit it says v8.8h.It's worth pointing out that the 64-bit installer says it's installing 8.9, but when I load the program and go to Help > About, the version number that shows up there is 8.8h.
I am pretty sure this means you started the 32bit version of the program not the 64bit version. Cause when I run the 64 bit it shows v8.9 Beta. When I run 32bit it says v8.8h.
What appears to be the standard setup is that there is HeroLab.exe and HeroLab64.exe in the same folder (along with HLExport.exe and unins000.exe).
The file property details on HeroLab64.exe show a File Version of 8.9.0.868
The file property details on HeroLab.exe show a File Version of 8.8.9.869
The version for the 64-bit matches the filename of the download available in this thread at #2, http://forums.wolflair.com/showpost.php?p=279010&postcount=2
So, I was doing something stupid. I was going to the link in the first post in this thread and missed that there was a subsequent post with an updated link.
New version installed fine. I do want to mention something I have been meaning to report and I was reminded of it today when I reinstalled Herolab beta. I use Webroot and every time I have to update Herolab Webroot blocks it and reports that Herolab is an untrustworthy program. I have to unblock it and give it permission to always connect to the internet. You may want to contact Webroot and have Herolab on the list as trustworthy.
No - they both use the same License.If you have both the 64 bit and the 32 bit version installed does that require two different license numbers?
Nope just one. It will require you to "reactivate" the 64 bit after installing it but that is it. Be aware it won't prompt you to reactivate you just have to go to the License menu and do it yourself or you will be in demo mode.If you have both the 64 bit and the 32 bit version installed does that require two different license numbers?