• Please note: In an effort to ensure that all of our users feel welcome on our forums, we’ve updated our forum rules. You can review the updated rules here: http://forums.wolflair.com/showthread.php?t=5528.

    If a fellow Community member is not following the forum rules, please report the post by clicking the Report button (the red yield sign on the left) located on every post. This will notify the moderators directly. If you have any questions about these new rules, please contact support@wolflair.com.

    - The Lone Wolf Development Team

Can't save older portfolio file

J

JustinThomason

Well-known member
I have the community created portfolios for the encounters in the Kingmaker AP. We just got to the last volume, and I went in to the files to make adjustments for my six person party, but all of the portfolios now refuse to save once I've made changes. There is a link that seems like it is supposed to take me to tech support, but it just opens up the website for HeroLab Online.

I figure it is because the files were created on such an old version of the program - I'm really hoping there is a way to update them because I really don't want to have to rebuild all of these portfolios.
 
What sort of an error message do you get upon trying to save?

Do you get any other error messages when loading the portfolio, things like elements not being found, or being orphaned?

And is the portfolio file openable as a ZIP file?
 
Duggan said:
What sort of an error message do you get upon trying to save?
Click to expand...

No error message per se - just a dialog box that says "This file cannot be saved" with a hyperlink that looks like it should take me to the support page, but which took me to the sales pitch page for HeroLab Online

Duggan said:
Do you get any other error messages when loading the portfolio, things like elements not being found, or being orphaned?
Click to expand...

Yes - I've been using these portfolios for quite a while throughout this campaign (over several years), and there has been the missing/orphaned elements error for some time. However, in the past all it has taken has been dirtying the file and re-saving. After that they have opened without errors.

Duggan said:
And is the portfolio file openable as a ZIP file?
Click to expand...

Yes. They open as ZIP files without issue.

I realized it might help to attach a couple of sample files to see if others have the same issues.
 

Attachments

If they're portfolios of many monsters, it may be the size.

Option 1 - make sure you're using the 64-bit beta - that should be better at handling large files.

Option 2 - export half the monsters to a new portfolio, see if that saves, and if so, you can delete that half from the original, and then that should save, too.
 
Mathias said:
If they're portfolios of many monsters, it may be the size.

Option 1 - make sure you're using the 64-bit beta - that should be better at handling large files.

Option 2 - export half the monsters to a new portfolio, see if that saves, and if so, you can delete that half from the original, and then that should save, too.
Click to expand...

These aren't particularly large - one of the samples I uploaded has only two entries.

I already tried exporting out to a new portfolio - that wouldn't save either.
 
I downloaded both files, opened each, added a space to a name, so that something had changed, and saved them - I didn't have any issues.
 
Mathias said:
I downloaded both files, opened each, added a space to a name, so that something had changed, and saved them - I didn't have any issues.
Click to expand...

Then it would seem it is a problem with my installation of HeroLab. When I get home tonight I'll reinstall and see if that solves the problem. Or perhaps I'll just install the 64-bit beta and see if that does it.

Glad to know it's not something fundamental with the files.
 
Ditto... I opened the Hunters one (13 enemies is not too many creatures either) and could re-save without problem.
 
Do you have a paid license? The trial version will not allow saving or printing of the portfolio. That's about the only other thing I could think of.
 
Ualaa said:
Do you have a paid license? The trial version will not allow saving or printing of the portfolio. That's about the only other thing I could think of.
Click to expand...

I do have a paid license. The hand full of times when I had a license problem I got a message expressly saying that I was in Demo mode and couldn't save - this is a different dialog.

The whole thing is pretty weird...:confused:
 
Odd then, sorry.
Not a clue on what it could be then.

I figured you potentially had a download of the program.
But that it hadn't asked for your registration credentials, or some such.
 
I tried installing the 32-bit version over itself. I tried uninstalling and reinstalling the 32-bit version. I installed the 64-bit beta. All exhibit the same behavior.

I then tried downloading the portfolios again from the online repository thinking the files might have been corrupted somehow. Also the same error message.

Other files that I have for this AP that are from the same ZIP archive all seem to open and save despite orphaned elements. Very weird.

I've attached a screen grab of the dialog I'm getting. I'm completely out of ideas.
 

Attachments

  • NoSaveDialog.PNG
    NoSaveDialog.PNG
    137.4 KB · Views: 10
Okay - new wrinkle. I downloaded the files that I attached up thread, and when I opened those in Hero Lab I did not get the orphaned elements error and I was able to save after an edit no problem.

Just for yucks, I'm going to attach one of the other portfolios to this post and try downloading it to see what happens.

EDIT

Yeah - once I downloaded it from the post and opened it, it behaves as it should. The file I uploaded does not save. So very weird...
 

Attachments

Last edited:
Are the files stored in a different place? Maybe there is something about where you have the non-saveable files stored that prevents them being saved?
 
Could there be anything unusual about the folder you have the portfolios in now? "unusual" in this case could mean anything from non-standard permissions (e.g. read-write, or admin only), to a particularly long path name or one that has unusual characters in it.
 
The files have been stored where other, behaving files have been stored. I had the thought about permissions, and checked that - nothing out of the ordinary.

I just tried copying to a flash drive and that seemed to do the trick. I think that's a work around.

Thanks to everyone for the help on this!
 
you might try resetting permissions on the entire directory/folder. Ive seen things get out of wack before.
 
Got the files moved to a flash drive, then back to a new folder location and that seems to have totally fixed it. I went through and resaved everything without a problem.

I'm just going to delete the problematic folder. I'm just glad I didn't have to rebuild all 40 something portfolios from scratch!
 
You must log in or register to reply here.
Back
Top