Junior Member
Join Date: Apr 2014
Posts: 26
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Any solutions yet or am I alone in this?
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#1 |
Senior Member
Lone Wolf Staff
Join Date: Jun 2011
Posts: 1,090
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You can get the update by going to http://www.wolflair.com/realmworks/g...orks/download/ and manually downloading the latest version. Please try that and see what happens. If you still are getting a crash on startup, please submit the crash report and also send in an e-mail to support@wolflair.com and mention that you have submitted a crash report.
Thanks, David |
#2 |
Junior Member
Join Date: Apr 2014
Posts: 26
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I was able to get a NEW error message after updating.
Apparently this is my problem... bad WMI? http://www.wolflair.com/realmworks/s...ment-exception Any advice on Windows 8.1? |
#3 |
Junior Member
Join Date: Apr 2014
Posts: 26
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Still no luck.
Anyone have an idea why I can't get it to load? I've downloaded the new version but getting the same error. |
#4 |
Senior Member
Join Date: Jan 2013
Location: Rochester, MN
Posts: 1,520
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You want to do the steps for Vista and up. For Windows 8.1:
Restart the system. Go to the Desktop, if you're not there already. Right-click the Start button and pick Command Prompt (Admin). Approve the request for elevation, if asked. Type this command: Code:
winmgmt /verifyrepository Code:
winmgmt /salvagerepository Code:
net start winmgmt Good luck! |
#5 |
Junior Member
Join Date: Apr 2014
Posts: 26
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Repository is consistent.
And the net service "is already started." :-( |
#6 |
Senior Member
Join Date: Jan 2013
Location: Rochester, MN
Posts: 1,520
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Well, you can continue down the FAQ page and try reregistering the DLLs. After that I'd wait until I hear back from LWD.
You could always go through some normal boring troubleshooting:
Last edited by Parody; November 16th, 2014 at 05:30 PM. |
#7 |
Junior Member
Join Date: Apr 2014
Posts: 26
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New update didn't fix anything. Although the Help Desk contacted me but I haven't heard from them in a few days. Hopefully, they're really busy and not just scratching their head going "WTF?!"
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#8 |
Junior Member
Join Date: Apr 2014
Posts: 26
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24 days since RW worked.
7 days since I heard last from Customer Service. Just counting... Case 52018 |
#9 |
Junior Member
Join Date: Apr 2014
Posts: 26
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While RW continues to fail on start-up for me, I think it's worth noting the excellent Tech Support I've been receiving since the last post. Mr. Paxson has run me through several routines, built an emulator application for me to run and record results, and continues working on the situation.
Very appreciative! Excellent follow-through. I have high confidence that my problems will be solved. |
#10 |
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