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SR 5th ed. Pick Reference by Template Not Found

H

Hibiki54

Member
I'm getting this message when trying to print preview my characters. I was not getting this before the recent update to Hero Lab (9-29-2015). I'm also getting this from new characters.

3uGCXZe.png
 
Could you report this through the bug tracking system (the stickied thread in this forum named "Shadowrun Bug Reports"), please, and when you get the automated message that your bug report has been accepted, reply to that and attach the character you're seeing this on? I need more information about the character you're seeing this on in order to know what went wrong.
 
Again, without knowing any details about the characters that are seeing this error, I don't know what's going on. Please give me more detail when reporting bugs, so that I can try to fix them.
 
Open Shadowrun 5, click OK on configure your hero, having a completely blank character, click file->Print preview and this error occurs.
 
Mathias said:
Could you report this through the bug tracking system (the stickied thread in this forum named "Shadowrun Bug Reports"), please, and when you get the automated message that your bug report has been accepted, reply to that and attach the character you're seeing this on? I need more information about the character you're seeing this on in order to know what went wrong.
Click to expand...

Mathias, if you still need the bug report, please let me know and I'll do the needful.
 
AndrewD2 said:
I gave you step by step instructions ... Do you need a screen cast?
Click to expand...

I've been concentrating on Chrome Flesh, and haven't had a chance to start working on bug fixes yet. Once I do that, there's a chance that if something only lives in a forum thread, I'll forget to come back and find whatever people said about it.

I need a reminder where I can find it, not something that's the 5th post of a thread that's likely to disappear off the first page of the forum by the time I get a chance to start working on bug fixes.
 
Mathias said:
I need a reminder where I can find it, not something that's the 5th post of a thread that's likely to disappear off the first page of the forum by the time I get a chance to start working on bug fixes.
Click to expand...

Completely understand the need for bug reports - I can't seem to replicate it on the laptop I have with me, but I know my home computer gives the error. I'll enter the bug report when I get home.

I have theories it has to do with POR files created with custom data files. I'll test and report back here.
 
barrelv said:
Completely understand the need for bug reports - I can't seem to replicate it on the laptop I have with me, but I know my home computer gives the error. I'll enter the bug report when I get home.

I have theories it has to do with POR files created with custom data files. I'll test and report back here.
Click to expand...

Interestingly, this has been occurring to me as well after a Win10 upgrade, early release of my product key, update of HL, install of Data Trails and the PDF module.

I provided a bug report that should be a little more... Comprehensible.
 
Last edited:
BrotherPrætus said:
Interestingly, this has been occurring to me as well after a Win10 upgrade, early release of my product key, update of HL, install of Data Trails and the PDF module.

I provided a bug report that should be a little more... Comprehensible.
Click to expand...

Win10 might be the cuprit. It doesn't seem to have anything to do with custom content. The laptop with problems is a Win10 upgrade, the other computer is Win7
 
barrelv said:
Win10 might be the cuprit. It doesn't seem to have anything to do with custom content. The laptop with problems is a Win10 upgrade, the other computer is Win7
Click to expand...
My Win7 computer is having this issue, it's not related to OS.

It's possibly related to OS architecture as I'm running Win7(64bit)
 
I'm pretty sure it's the addition of AIs - they needed a new condition monitor, and that condition monitor had to be put on the printout. I suspect I didn't properly handle the case where the AI condition monitor is not live (like on any character who's not an AI). I thought I copied the existing handling for the grunt condition monitor, which is also non-live for normal characters, but I must have missed something.
 
barrelv said:
Win10 might be the cuprit. It doesn't seem to have anything to do with custom content. The laptop with problems is a Win10 upgrade, the other computer is Win7
Click to expand...

I didn't notice the issue prior to reinstalling the PDF module with the new version. It was a non-issue until I did that to save a character to PDF.

Whatever the cause, it is probably not merely one thing, but a combination of things not wanting to play nice. However, even with the error occurring I can click [OKAY] and still get a print preview of the character. I haven't noticed anything actually missing from the sheets when I preview them, either.

It's just plain odd.
 
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