Rob says "RTFM".

[lifer4700]

... a popup would appear whenever an inactive enrolment was edited stating that the current enrolment was inactive and any changes could not be saved, please press any key to continue.

I kid you not, EVERY single faculty called, one after the other, asking what this new screen was and in EVERY case, they had not read the information. I literally told them "Read it me...ok, what do you think it means?...ok, what now? Yes, press any key to continue. My pleasure, have a nice day".

At least your users kept the screen open when they called you!

When I worked in IT, I always accused my "derpendants"* of trying to get high score in a game I called Dialog Box Skeet Shooting, where they received more points the faster they closed them.

Derpendant: "I just got three error messages. What is wrong?"
Me: "Well, what do the messages say?"
Derpendant: "I don't know - they're gone now. I hit OK on all of them."


* Derpendant 1. A normally capable individual who, for some unexplained reason becomes completely incompetent near an electronic device. Cared for by people in the IT department.

 

[nodice]

Would it be possible to get the documentation available from the forums? I'm at work and can't access RW, but could read a webdoc

 

[Dark Lord Galen]

Would it be possible to get the documentation available from the forums? I'm at work and can't access RW, but could read a webdoc

Nodice, what documentation are you referring to?
If it is the various tutorial & directional PDFs, the next time your home using RW you can save them on anything from a flash drive, to a dropbox, to a SD card for your viewing pleasure anytime you like. They are not dependent on RW to run.