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iPad License reactivation issue

D

Destrina

New member
First off, I have separate licenses for each of my devices, both desktops, my laptop, and my iPad. That isn't the issue in this case.

Every time a new update comes out, all the character creation features on iPad cease working until I reactivate the license. If I don't happen to have internet access, like today when I tried to work on a character on my lunch break at work, I just can't use those features at all. The desktop version doesn't require reactivation until after you download the new files, so I'm wondering why the iPad requires reactivation to use all its features even if you haven't downloaded the new patch. It's just frustrating not being able to use what I paid for because it randomly decides that I have to reactivate.
 
Unfortunately, you can blame Apple for this, and it's not random. The iPad automatically updates your apps whenever it deems it appropriate and we have zero control over that. So the update is getting installed without you controlling it.

When there is an update, the app needs to retrieve an updated keyfile from our server, exactly like occurs with the desktop product. The only difference is that the desktop allows the user to determine when the update occurs, while Apple provides no such option. Apparently, Apple knows what's best for everyone and users don't get a choice in the matter - even when it creates a very inconvenient problem like this.

The only solution I know of is to get in the habit of always checking your iPad to make sure Hero Lab is activated before leaving for a game - that's what I've done. And perhaps let Apple know that they don't always know what's best for everyone, although I doubt they'll listen. :(
 
rob said:
When there is an update, the app needs to retrieve an updated keyfile from our server, exactly like occurs with the desktop product. The only difference is that the desktop allows the user to determine when the update occurs, while Apple provides no such option. Apparently, Apple knows what's best for everyone and users don't get a choice in the matter - even when it creates a very inconvenient problem like this.
Click to expand...
Actually if your upset about this thank "Google" and droid users. Apple didn't have this feature until people got upset that Google was doing auto-updates and iOS didn't. Chrome does not ever ask and will auto-update on windows to the latest version. So in version 6 of iOS it came out that you would auto-update apple apps when the device is not in use and has a access to a WIFI.

Personally "I LOVE" this feature. But as Chemlak points out its a setting that you can easily turn off. But I like that my apps are being kept up to date for me without me having to do things. I have enough to do already telling my iPad when to update an app is a waste of my time. :D :eek: (see I am "very" important) :p

Sorry I have to defend my poor Apple products. They are always getting picked on. :(
 
Stoopid apple with their stoopid "iThis" and "iThat", ermagerd guys I hate those things.

(^ joking ^)
 
Aaron said:
Stoopid apple with their stoopid "iThis" and "iThat", ermagerd guys I hate those things.

(^ joking ^)
Click to expand...

Let your anger flow, yes yes, strike Apple down with all your strength and your journey to the ... not dark side will be complete!
 
Fine, now I hate Apple even more for ruining Pie. Gee Tim, I guess you need to work on your advocate skills if you ever want to sway the crowd to your side of the Apple vs. Android divide.
 
iSleep.

There's a nap for that.

Yeah, even me, an inveterate iPad and iPhone user utterly hate the "i" phenomenon. I found the BBC choosing to call their streaming video service "iPlayer" particularly galling.

Ze bandwagon, ve are on it!

It's exactly the same as the late-90s "e" situation, with eLearning, and eCommerce, and eWhatever.

Just another example of the corporate mind measuring leveragabilitisationness. And no, that word isn't mine. But if you understand it, you might be fluent in corporate bull.
 
Aaron said:
Fine, now I hate Apple even more for ruining Pie. Gee Tim, I guess you need to work on your advocate skills if you ever want to sway the crowd to your side of the Apple vs. Android divide.
Click to expand...
Actually more concerned with how much Rob likes Microsoft actually. I mean we all know Bill Gates and Google just stole all their ideas from Steve Jobs. :D
 
ShadowChemosh said:
Actually more concerned with how much Rob likes Microsoft actually. I mean we all know Bill Gates and Google just stole all their ideas from Steve Jobs. :D
Click to expand...

And Steve stole all of his ideas from Xerox PARC. Natch! :P

Here's a tidbit. I literally grew up a few blocks away and on the same street as the garage where The Woz built the first Apple I prototype. I've been very close to all things Apple since the very beginning, with close friends working there for nigh forever.

If you think I'm a Microsoft-lover, you should ask my wife how frequently I curse in the general direction of Redmond and how many expletives I directly levy at Microsoft every week. Basically, I'm a hater of incompetence - both Apple and Microsoft get high marks in the INcompetence department in quite a litany of areas IMHO. Of course, you don't hear me slamming Google, but I'm pretty sure that's simply because I have no real experience with anything they've done. I've heard about lots of bone-headed things they've done, but I haven't got any personal experience with them. Companies are innocent until I've got experience with them and can assess their level of competence for myself.

From a business perspective, all these big companies are brilliant. They obviously got where they are because they made a lot of smart business choices along the way. But that doesn't mean I have to agree with their philosophies or decisions. If I did, I'd have joined the Borg, made millions of dollars years ago, and be long retired now (like some of my friends). And there would be no Army Builder, Hero Lab, or Realm Works - those sorts of products are utterly stupid from a corporate perspective.

Anyways, please don't unload on me because I've besmirched your favorite company here - whichever one it may be. I find that I disparage the big companies pretty equally when it comes down to it. The amount of money they make and squander is unfathomable to me. If I had only a fraction of those resources available to me, the things that could be achieved... <sigh>

Alright, time for me to stop dreaming and get back to work. Back to your regularly scheduled discussions about useful stuff - like how to get the most out of Hero Lab! :)
 
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