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Hell on Earth crash

G

Giddoen

Well-known member
So I am trying to make a hero for HoE and I am making a Templar and when I get to edges and choose the Templar I get a crash notice I will try to capture the image and upload it here.


Just wanted to see if others are having this issue?

Giddoen
 
I've made several Templar characters with no issues. I sometimes have issues with Hero Lab just crashing for no apparent reason when adding something, though. Did you try to do it a couple of times (make sure you save your portfolio just before you select that Templar Edge, though, so if it crashes on you again you've at least got that much of it saved.)
 
My Hell on Earth file is up to date and I just made a complete character and is a Templar with the Templar edge and it worked fine. When I went to give them a weapon "Peacemaker .45 SA, it crashed and closed. So not sure where or what in those files are causing it to crash. I will try to make a new character again and save it this time zarlor.
 
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I've been getting a few crashes, often when adding weapons as well, like on the DLNoir file. I had it happen twice in a row adding the weapon for the Grifter NPC but the third time it took. I wonder if there is some odd little hitch in Hero Lab we are running into. I may have to follow-up on actually noting down the full crash log errors.
 
Here is the crash I get when it does happen. It happens at random times when building a character with user files. So not sure if it doesn't like something in the files or what. Never happens in the basic hero lab files.


HeroLab.exe has encountered an error and needs to close.

Please email a DESCRIPTION OF WHAT YOU WERE DOING, in as much detail as possible, along with this message, to support@wolflair.com. PLEASE NOTE: Unless you tell us what you were doing, we won't have enough information to fix this problem!

Right click and choose "Copy to Clipboard" to copy these details, or you can find them in this file: C:\Users\jwillis\AppData\Local\Temp\lwderror4104.txt

C:\Program Files\Hero Lab\HeroLab.exe
4.1b 353

major: 6, minor: 0, build: 6002, platform: 2, version: Service Pack 2, spmaj: 2, spmin: 0, suitemask: 00000300, type: 1
ACCESS VIOLATION
Address: 0x0051bb27
Type: bad read
 
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jbearwillis said:
My Hell on Earth file is up to date and I just made a complete character and is a Templar with the Templar edge and it worked fine. When I went to give them a weapon "Peacemaker .45 SA, it crashed and closed. So not sure where or what in those files are causing it to crash. I will try to make a new character again and save it this time zarlor.
Click to expand...

Exactly what happened to me...I added the peacemaker and boom crash!

Giddoen
 
I will try again...not the end of the world (no pun intended ) :-)

I will send the error report if it happens...kinda goofing off at work so not a big priority just wanted to see if others where having the same issues. Thanks for all the feedback.
 
ok crashed again...I tried to add a different ranged weapon - police gun. got the following error:
HeroLab.exe has encountered an error and needs to close.

Please email a DESCRIPTION OF WHAT YOU WERE DOING, in as much detail as possible, along with this message, to support@wolflair.com. PLEASE NOTE: Unless you tell us what you were doing, we won't have enough information to fix this problem!

Right click and choose "Copy to Clipboard" to copy these details, or you can find them in this file: C:\Users\jpolack\AppData\Local\Temp\lwderror4772.txt

C:\Program Files (x86)\Hero Lab\HeroLab.exe
4.1b 353

major: 6, minor: 1, build: 7601, platform: 2, version: Service Pack 1, spmaj: 1, spmin: 0, suitemask: 00000100, type: 1
ACCESS VIOLATION
Address: 0x0051bb27
Type: bad read
 
Looks like the same error on the same address. I think we will have to send those reports on to Lone Wolf support and see if they can figure something out. If it is something odd in any of my data files I'll certainly be happy to fix it, but with that error I'm not sure how I would figure out what it could be.
 
Zarlor I was able to complete the character adter I did the base creation and then reloaded him then added a diff small arm and it worked fine.

Giddoen
 
OK, I sent this to Lone Wolf - Hope to get an answer soon. This is what I wrote,

Here is the problem we are have with the Savage World game system. we are using a released PEG data through hero lab called Hell on Earth, creator is zarlor on the forms - we have been talking back and forth and figured we should send it to you at Lone Wolf for an answer.

We start building a character and pick the edge Templar -after which we pick different weapons and we get this error.

This is mine

HeroLab.exe has encountered an error and needs to close.

Please email a DESCRIPTION OF WHAT YOU WERE DOING, in as much detail as possible, along with this message, to support@wolflair.com. PLEASE NOTE: Unless you tell us what you were doing, we won't have enough information to fix this problem!

Right click and choose "Copy to Clipboard" to copy these details, or you can find them in this file: C:\Users\jwillis\AppData\Local\Temp\lwderror4104.t xt

C:\Program Files\Hero Lab\HeroLab.exe
4.1b 353

major: 6, minor: 0, build: 6002, platform: 2, version: Service Pack 2, spmaj: 2, spmin: 0, suitemask: 00000300, type: 1
ACCESS VIOLATION
Address: 0x0051bb27
Type: bad read

and this is Giddoens from the form

HeroLab.exe has encountered an error and needs to close.

Please email a DESCRIPTION OF WHAT YOU WERE DOING, in as much detail as possible, along with this message, to support@wolflair.com. PLEASE NOTE: Unless you tell us what you were doing, we won't have enough information to fix this problem!

Right click and choose "Copy to Clipboard" to copy these details, or you can find them in this file: C:\Users\jpolack\AppData\Local\Temp\lwderror4772.t xt

C:\Program Files (x86)\Hero Lab\HeroLab.exe
4.1b 353

major: 6, minor: 1, build: 7601, platform: 2, version: Service Pack 1, spmaj: 1, spmin: 0, suitemask: 00000100, type: 1
ACCESS VIOLATION
Address: 0x0051bb27
Type: bad read

Zarlor who created the file said he started to encounter this also. We can't figure out why and was wonder if any of you could figure it out.

Thanks for any help.
jbearwillis
 
There at one time not to long ago - One of the Pathfinder releases was having a problem of crashing with a error close to the one we are having - I don't think it was the same one but was doing the same thing - it would throw an error and then crash, but it was happening when you tried to load the Pathfinder game. It did at the end of the error say Bad Read. So maybe it's close enough that they might be able to figure it out.
 
Ok just got my response automated email saying they got my email and got a case #. It says they should answer within 2-3 days. So we are now on the waiting list per say.
 
Actually I don't think it's the file, or at least not just that file. I get it with DLNoir as well and I'm pretty sure that's an error I've been getting, intermittently, with other files as well.
 
That's what I was saying - a pathfinder release awhile back was doing the same thing except it was when you loaded Pathfinder - a lot of people was have the problem with a very close error - When you loaded Pathfinder - it would throw a like error and then crash. They spent must of a Friday night and a Saturday morning getting it fixed - I don't think it's that severe, but something is wrong. I think it has to do with the program but I could be very wrong - so I sent it along. For them to check it - I just used the hell on Earth in there because at the time - that was the file we all where working in - not to say it was your file. But to explain what we all were doing at that time.
 
Well that doesn't mean it ISN'T the file. Heck most of mine are built on each other in some way, so it's always possible there's some thing that exists in all of them that could be an issue. I would think this is probably somewhat different than that Pathfinder issue, though, since it isn't when loading the game system, but it could be similar. Since it seems this one is coming up when adding something, either an Edge or an Item or the like, which is also when I think I'm running into it on Noir.
 
Well Colen is trying to work on it now - He asked me to explain exactly what I did to get the error because he had a problem getting it to do what it did on us- so I explained exactly what I did for the error to happen and emailed him back with it.
 
ok so today I was going over the Templar and noticed that his sword was missing from the character sheet...so I went to reload the character and it crashed:

The data files could not be loaded due to errors. Hero Lab will now attempt to load them in recovery mode. Once loaded, you can access the editor as normal to correct any errors.

The following errors occurred:

Thing 'creDNSuOak' - Bootstrap thing 'abResPierc' does not exist

this happened after I installed the Noir update?

Anyone else????

Giddoen
 
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