Member
Join Date: Nov 2016
Posts: 40
|
Hi after working on one of my realms, I exited and went to sync it as usual. The sync failed with the code -502 and Sync Finalize Failure. As I tried to exit out of RW and open it up again a new update had come through. I updated, thinking that might be the answer, however it was not. I restored the database from an auto-backup, but that did not change the sync error status. I researched and saw a post about deleting the local data, but not the cloud, and re-syncing. I did that, and it still does not work. My local data shows only 1 entry, while my cloud shows the actual full realm. What do I do?
|
#1 |
Member
Join Date: Nov 2016
Posts: 40
|
Never mind it works now
|
#2 |
Senior Member
Join Date: Jan 2016
Location: Adelaide, Australia
Posts: 2,294
|
How did you fix it?
Realm Works - Community Links Realm Work and Hero Lab Videos Ream Works Facebook User Group CC3+ Facebook User Group D&D 5e Community Pack - Contributor General Hero Lab Support & Community Resources D&D 5e Community Pack - Install Instructions / D&D 5e Community Pack - Log Fault / D&D 5e Community Pack - Editor Knowledge Base Obsidian Obsidian TTRPG Tutorials |
#3 |
Member
Join Date: Nov 2016
Posts: 40
|
I deleted my local data again, then re-synced it, and it worked. Everything was back.
|
#4 |
Junior Member
Join Date: May 2012
Posts: 15
|
I got the "Sync Finalize Failure -502" twice in a row. Then on the third try it said success.
Can I trusting my data is now safe in the cloud? Anybody else have this happen? |
#5 |
Senior Member
Join Date: Sep 2012
Location: Ottawa, Canada
Posts: 781
|
I have had a few times. Always working in the end.
Just remember, you are not directly connected to the cloud server. There are literally hundreds of devices, connections, redirects, routes etc. between you and the final drive space your syncing with. An error on your system, or on any of the above, all the way to the final space can and will have an affect. But if you don't feel safe having a backup....well. Exmortis aka "Scott" RW - Needs Rez spell HL - Game Master/Designer RPG Tools - Campaign Cartographer 3+, D20 Pro Ultimate Real Life - IT Security Hobby - Anything on water or ATV |
#6 |
|
|