Junior Member
Join Date: Mar 2020
Posts: 2
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May be someone reads it at last..
I have bought 1 year RW server access at 4 march and have in profile that it is active untill 2021. But nothing happens! My RW says that my license is expired and I cannot sync my realms. I have already emailed to support, but now it is weekends, than may be one more day. Than a week will be passed. I understands that this is small company, but i think such situations still should not happened. May be this post can speed up resolution of this situation. |
#1 |
Senior Member
Join Date: Jan 2016
Location: Adelaide, Australia
Posts: 2,294
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I'm afraid they don't read forums these days either.
RIP Lone Wolf. I shall try and remember the old you for as long as possible. Realm Works - Community Links Realm Work and Hero Lab Videos Ream Works Facebook User Group CC3+ Facebook User Group D&D 5e Community Pack - Contributor General Hero Lab Support & Community Resources D&D 5e Community Pack - Install Instructions / D&D 5e Community Pack - Log Fault / D&D 5e Community Pack - Editor Knowledge Base Obsidian Obsidian TTRPG Tutorials |
#2 |
Senior Member
Join Date: Dec 2013
Posts: 798
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Quote:
You can copy your data between local computers with the import / export functionality. If you need to download from the cloud to sync down, because you have no data locally youre screwed untill LWD will fix it. Is your RW maybe synched to another user account? It is somehow tied to a user name. Man I really hope - if the support decreases at this rate - that they will be able to disable the online check, when you add a new realm ... Join the (unofficial) Realm-Works IRC Chat: #realm-works on the Rizon Network (https://wiki.rizon.net/index.php?title=Servers) -> Browser Client: https://kiwiirc.com/client/irc.rizon.net |
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#3 |
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