Senior Member
Join Date: Sep 2013
Location: Vancouver, Canada.
Posts: 818
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Twice, I've had my only realm not able to sync.
In both cases, on it's own and without an update, they were inexplicably able to sync at some point. The first time it was four or five days that it wouldn't sync. The second time it was about a week, and the tech guy wanted the error message from the sync failure (it wouldn't sync in the morning before work, but it did in the evening when I was going for the exact message...) I'm not saying that your case will fix itself, but without any server updates, twice it's fixed itself without changes to the realm on my end or a change to the RW version. |
#31 |
Member
Join Date: Mar 2014
Posts: 60
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So, three months and counting and still unable to sync. I understand the challenges of a small development shop, but customers unable to use a service that has been paid for should be a higher priority. Since Realm Works seems to have taken a back seat to HL Online, I will not be renewing my subscription.
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#32 |
Senior Member
Lone Wolf Staff
Join Date: Jun 2019
Posts: 166
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Hi Ri! This sounds like there may be some challenge that we should be able to help you overcome. Have you written to Support@wolflair.com? If not, please do so, and we'll see what we can do to get you back in sync. Thanks!
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#33 |
Senior Member
Join Date: Mar 2013
Location: Greater London, UK
Posts: 2,623
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Quote:
Farling Author of the Realm Works Import tool, Realm Works Output tool and Realm Works to Foundry module Donations gratefully received via Patreon, Ko-Fi or Paypal |
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#34 |
Senior Member
Join Date: Aug 2010
Posts: 1,528
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He's also not the only one. After supplying my db twice, the ticket is still open and there has been no update in some time.
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#35 |
Senior Member
Join Date: Feb 2011
Posts: 303
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Same here... multiple DbgView log/master realm uploads and still being looked at by the Devs...
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#36 |
Senior Member
Join Date: May 2013
Posts: 1,458
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Having the same issue with one of my realms.
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#37 |
Junior Member
Join Date: Mar 2016
Location: West Coast
Posts: 17
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3:20 PM, PST — August 20th
My realm has successfully synced! Hopefully everyone with problems will have their situations resolved shortly. |
#38 |
Senior Member
Join Date: Feb 2011
Posts: 303
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Bubba, did they have to do something to your realm or was it a server side only fix?
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#39 |
Senior Member
Join Date: Aug 2010
Posts: 1,528
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After seeing BubbaDave's message, I tried my broken realm just now and it also worked.
Nothing was required from my side; it just "suddenly worked again", so it appears to have been fixed server-side. |
#40 |
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