Member
Join Date: Oct 2016
Location: Chicagoland
Posts: 56
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I can't successfully open Realm Works right now. I started experiencing crashing issues while creating a realm to import the 5e SRD, and now the application won't even load. It goes through the loading process, and then crashes without anything displayed. I have tried restarting my PC, even did a hard reset, I have also uninstalled and reinstalled the application. Does anyone have any solution to this?
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#1 |
Senior Member
Join Date: Mar 2013
Location: Greater London, UK
Posts: 2,625
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Have you tried deleting the preferences file and/or the database file?
They are located in the folder "%AppData%\LWD Technology, Inc\Realm Works" Farling Author of the Realm Works Import tool, Realm Works Output tool and Realm Works to Foundry module Donations gratefully received via Patreon, Ko-Fi or Paypal |
#2 |
Senior Member
Lone Wolf Staff
Join Date: May 2005
Posts: 8,232
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Um. Don't delete the database unless you have verified you've got a backup handy. Or everything is synced to the server.
Make sure that you submit the crash reports to us when they occur. And please open a support ticket that includes details about the crashes and their times so that we can associate the crash reports to your specific situation. That will help us to figure out what's going wrong. |
#3 |
Member
Join Date: Oct 2016
Location: Chicagoland
Posts: 56
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Quote:
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#4 |
Senior Member
Join Date: Jan 2016
Location: Adelaide, Australia
Posts: 2,293
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Anyone know how to fix this one? Ideally without losing the local database file?
Ive got 12 hours until my game starts o.0 Realm Works - Community Links Realm Work and Hero Lab Videos Ream Works Facebook User Group CC3+ Facebook User Group D&D 5e Community Pack - Contributor General Hero Lab Support & Community Resources D&D 5e Community Pack - Install Instructions / D&D 5e Community Pack - Log Fault / D&D 5e Community Pack - Editor Knowledge Base Obsidian Obsidian TTRPG Tutorials |
#5 |
Member
Join Date: Oct 2016
Location: Chicagoland
Posts: 56
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#6 |
Senior Member
Join Date: Jan 2016
Location: Adelaide, Australia
Posts: 2,293
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Was afraid that would be the solution. Let the week long sync process commence.
Realm Works - Community Links Realm Work and Hero Lab Videos Ream Works Facebook User Group CC3+ Facebook User Group D&D 5e Community Pack - Contributor General Hero Lab Support & Community Resources D&D 5e Community Pack - Install Instructions / D&D 5e Community Pack - Log Fault / D&D 5e Community Pack - Editor Knowledge Base Obsidian Obsidian TTRPG Tutorials |
#7 |
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