Hero Lab update 7.0b will not install, hangs indefinitely

[Paris.Crenshaw]

I'm having a problem with installing 7.0b, as well. In my case, the update is downloaded, but when I click to install it, the program shuts down and the installer never starts up. Even though the account I'm using has administrator privileges, I tried specifically telling the program to run as an administrator, just in case that had some kind of effect, but it didn't help.

[RedBeardSean]

Originally Posted by Paris.Crenshaw

I'm having a problem with installing 7.0b, as well. In my case, the update is downloaded, but when I click to install it, the program shuts down and the installer never starts up. Even though the account I'm using has administrator privileges, I tried specifically telling the program to run as an administrator, just in case that had some kind of effect, but it didn't help.

I'm having this problem. Honestly, it doesn't seem to be taking enough time to download the update, and then it all just goes away.

Yes, I've tried running HL as administrator.