Junior Member
Join Date: Mar 2014
Posts: 19
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And how can i open a ticket, or is it enough that you guys opened one?
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#11 |
Member
Join Date: Mar 2014
Posts: 60
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I would submit one so they know it's not isolated, so far all I've heard is crickets.
https://sales.lonewolfdevel.com/Supp...ern=Bug_Report or support@wolflair.com |
#12 |
Senior Member
Join Date: Aug 2010
Posts: 1,528
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Just because it is the same message in the end, that does not mean it is the same problem... so it is always, always best to open a Ticket rather than hope someone else opened one that solves your issue.
The bug report link changed recently, it is now on the Contact Us page. |
#13 |
Senior Member
Join Date: Jun 2016
Posts: 205
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Same thing here. Multiple PC's and internet connections. Only happening on my realm that has all of the Pathfinder content imported, so it's a huge one.
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#14 |
Member
Join Date: Mar 2014
Posts: 60
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I'm had to fall back to copying my master realm from pc to pc. Sort of regretting paying for the cloud service now. Worked ok before I had to pay for it, isn't it supposed to be the other way round?
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#15 |
Senior Member
Join Date: Aug 2010
Posts: 1,528
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I just have to point out that the longer this goes on, the less incentive there is for a GM to try to use Realm Works to share data with the players.. because he can't.
As it stands now, I cannot urge my players to adopt Realm Works player edition. |
#16 |
Junior Member
Join Date: Mar 2016
Location: West Coast
Posts: 17
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Uggh. What the hell did I just pay for their cloud service for if I can't sync my realms?
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#17 |
Senior Member
Join Date: Jan 2016
Location: Adelaide, Australia
Posts: 2,294
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You can sync... assuming you don't have a bug with your realm, in which case you should contact support.
Realm Works - Community Links Realm Work and Hero Lab Videos Ream Works Facebook User Group CC3+ Facebook User Group D&D 5e Community Pack - Contributor General Hero Lab Support & Community Resources D&D 5e Community Pack - Install Instructions / D&D 5e Community Pack - Log Fault / D&D 5e Community Pack - Editor Knowledge Base Obsidian Obsidian TTRPG Tutorials |
#18 |
Junior Member
Join Date: Feb 2019
Posts: 8
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It's even better when you can't login due to Account Connection Errors.
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#19 |
Junior Member
Join Date: Mar 2016
Location: West Coast
Posts: 17
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Emailed support and they asked a few questions and had me download a small program and send them a file. I was informed they handed it off to the Devs. So now I wait.
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#20 |
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