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What constitutes a 'hardware change'?

  • Thread starter Thread starter hailstop at shaw.ca
  • Start date Start date
H

hailstop at shaw.ca

Guest
Hi Rob,

I've send two emails to the address you mentioned below but never got
a response about my situation?

>
> >I actually don't have the CD-ROM version, but the downloadable
> >version. I tried reinstalling it, but that didn't work. Normally I'd
> >just go
> >and do some license maintenance on the website, but I upgraded to XP
> >about four months ago, and I can't do that until August. Argh.
>
> The system code used by AB is based on a number of factors that are tied to
> the installation of the operating system. If you upgrade or re-install the
> operating system, the system code will almost certainly change. You can
> also trigger a change if you start using different user login accounts on
> your system. The mechanism is NOT tied to the physical hardware on your
> computer, so changing hardware should not impact anything (unless it
> involves re-installing the operating system, such as replacing a hard drive).
>
> We strive to be reasonable with folks when situations like this occur. Send
> an email to support@wolflair.com with your license number and a brief
> explanation of the problem. We should be able to get you rolling again
> without having to wait another 2 months. :-)
>
> Thanks, Rob
>
> ---------------------------------------------------------------------------
> Rob Bowes (rob@wolflair.com) (559) 658-6995
> Lone Wolf Development www.wolflair.com
>
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