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Upgraded to 3.3a and in DEMo mode now!!

T

tirnaog

Member
Hello there,

A few days ago I updated to 3.3a and now my app is in DEMO mode.
According to your own site my license doesnt expire till Aprill 2011.
I have sent 2 emails to tech support on this and I have not recieved any answer to my problem.

Help!!!!
Thanks
Deasun
 
A note to any that arre interested.
My other PC with version 3.3 still works fine.

Will this company ever respond to me about Version 3.3a?
Anyone?
 
Hi tirnaog,

Without any more information it's hard to help. Did you send an email to support@wolflair.com? If so, when did you send it, and what email address did it come from? Please let me know and I'll check into this.
 
Thanks for the reply.
I just got a email from NancyLWD Support, who said my license has been modified to be re-assigned.
I will let you know if it works on my other pc.

Thanks
 
Just curious if everyone else has to get their license reassigned every time there is an upgrade? They are quick about responding when you ask for a reassign but kind of a pain when they release a patch on the weekend when I'm guessing nobody is working. Guess I'll wait until Monday
 
Well my laptop I just updated, 3.3b was available and its now doing the same reasign bug.
Sent them another email about this one. Hope they fix this soon. Bloody nusance.
 
PottedMeatSnake said:
Just curious if everyone else has to get their license reassigned every time there is an upgrade? They are quick about responding when you ask for a reassign but kind of a pain when they release a patch on the weekend when I'm guessing nobody is working. Guess I'll wait until Monday
Click to expand...
Never yet. It's always picked up the old license and been able to contact the server fine. In fact it just did exactly that; now running 3.3b without issue.

@tirnaog: Are you trying to use the same license key on two different machines? Because you mentioned a PC and a laptop earlier. If you are you need to retrieve your proper secondary license key, not re-cycle the old one.
 
Last edited:
Mr_Rose said:
@tirnaog: Are you trying to use the same license key on two different machines? Because you mentioned a PC and a laptop earlier. If you are you need to retrieve your proper secondary license key, not re-cycle the old one.
Click to expand...

When people have issues with AB repeatedly unlicensing itself, this is almost always the problem. You can select "View License Info" from the "License" menu to make sure you're using a different license number on both machines before you update Army Builder.
 
Same issue

Hello! I'm having the same issue. My liscence had expired by a few months and I came back and updated it. Was working fine. Ithen upgraded Army Builder to the newest version and my AB now ays I'm in Demo Mode. I haven't switched computers...and now I can't use it for a game I was prepping to play for today. Needless to say, I'm a bit unhappy.
 
Colen said:
When people have issues with AB repeatedly unlicensing itself, this is almost always the problem. You can select "View License Info" from the "License" menu to make sure you're using a different license number on both machines before you update Army Builder.
Click to expand...

FYI - Not in my case. I only use 1 version on my PC
 
Arkobla, please email our technical support address (support@wolflair.com) and they'll get you sorted out. Thanks!
 
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