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Updates not installing to correct location

JolarEQ

Well-known member
I just upgraded Hero Lab to the latest version, 4.3. The problem I run into is that it automatically installs it into the Program Files directory. However, I do not run Hero Lab out of the Program Files directory, I run it off a completely different drive. Once it installs, I need to physically move the directory to the correct location. Is there a way for the updates to install to the directory that Hero Lab is already installed to, or a way to choose which directory to install to, instead of having it go to the Program Files directory?
 
Hi JolarEQ,

When you installed Hero Lab, did you install it at the default location (Program Files) and then manually move it to the second drive? If so, please download and run the installer from our web site and specify the folder you want it in during install, and all updates should install to that folder as well.

As long as you manually ran the installer and told Hero Lab to install into that location once, it should always update that folder in future.

Hope this helps!
 
I don't believe I did, but it was a bit ago, so I can't remember. :P I'll uninstall it and then reinstall to the correct location and see what happens. Thanks Colen!
 
Colen, I uninstalled and reinstalled version 4.2 of Hero Lab to my custom location, and when I did the upgrade to 4.3 it installed correctly. I guess I did move it from one place to another, but it had been a while so I didn't remember. Thanks again!!
 
My Hero lab keeps telling me to update to the newest version 4.3 when I've already done so a few times

I get something similar. Mine keeps showing updates to specific games (currently a Savage World update) as available even after I download and install them.
 
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