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Update Server down?

Unseelie

Well-known member
Hero Lab is currently failing to find and apply updates (6/22 10:30am PST). When it does so, it fails with an error

The latest updates for Hero Lab could not be retrieved. Please verify that your internet connection is active and try fetching updates again. If the problem persists, click here to visit our web site and check for a solution:

Click to visit our Tech Support Site

Unexpected response:​

I'm not sure how else to report this other than here.
 
Sometimes anti-virus programs can cause issues. Also you may want to just try a manual download from the website.
 
I'll try it again now, but myself and one of my friends in another location on a Mac was getting the same error, so I doubt it was virus checking. What website has the updates for game systems, etc. available for download?

EDIT: Yes, it still fails. I can use Hero Lab, but can't check for updates.
 
Hero Lab is currently failing to find and apply updates (6/22 10:30am PST). When it does so, it fails with an error

The latest updates for Hero Lab could not be retrieved. Please verify that your internet connection is active and try fetching updates again. If the problem persists, click here to visit our web site and check for a solution:

Click to visit our Tech Support Site

Unexpected response:​

I'm not sure how else to report this other than here.

I received the same error when trying to find updates.
 
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