danscan1712
New member
I am running windows 10 and after download and running the install the program fails near the end of the process. According to the log created this might be the uninstall process of the installation.
I was running it as administrator. (right click run as administrator).
Here is the log file created:
Version=1
EventType=BEX
EventTime=131185292943810046
ReportType=2
Consent=1
UploadTime=131185292944612320
ReportIdentifier=6f403e6b-7c47-11e6-9c2d-9cb6d002c53c
IntegratorReportIdentifier=7e450b6f-8751-4437-8d47-35c53ebf56c1
WOW64=1
NsAppName=ab35c_win_install.tmp
Response.BucketId=f17558a0142c74f28f73a2a5cf31bf9f
Response.BucketTable=5
Response.LegacyBucketId=116238510296
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=ab35c_win_install.tmp
Sig[1].Name=Application Version
Sig[1].Value=51.1052.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5698ac5a
Sig[3].Name=Fault Module Name
Sig[3].Value=oleaut32.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.10586.589
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=57cf97d5
Sig[6].Name=Exception Offset
Sig[6].Value=0001aa6f
Sig[7].Name=Exception Code
Sig[7].Value=c0000409
Sig[8].Name=Exception Data
Sig[8].Value=00000002
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.10586.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=3822
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=3822915fc0810bc7966524bd78cd9e4c
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=9143
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=9143aea1a7050f08e23158516bbee5ab
UI[2]=C:\Users\danie\AppData\Local\Temp\is-N8DAV.tmp\ab35c_win_install.tmp
UI[3]=Setup//Uninstall has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Users\danie\AppData\Local\Temp\is-N8DAV.tmp\ab35c_win_install.tmp
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[5]=C:\WINDOWS\SYSTEM32\oleaut32.dll
LoadedModule[6]=C:\WINDOWS\SYSTEM32\msvcrt.dll
LoadedModule[7]=C:\WINDOWS\SYSTEM32\combase.dll
LoadedModule[8]=C:\WINDOWS\SYSTEM32\RPCRT4.dll
LoadedModule[9]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[10]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[11]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
LoadedModule[12]=C:\WINDOWS\SYSTEM32\sechost.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\advapi32.dll
LoadedModule[14]=C:\WINDOWS\SYSTEM32\user32.dll
LoadedModule[15]=C:\WINDOWS\SYSTEM32\GDI32.dll
LoadedModule[16]=C:\WINDOWS\SYSTEM32\ole32.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\version.dll
LoadedModule[18]=C:\WINDOWS\SYSTEM32\msimg32.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\mpr.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\shell32.dll
LoadedModule[21]=C:\WINDOWS\SYSTEM32\cfgmgr32.dll
LoadedModule[22]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10586.589_none_ea8aeaa1b9b5d5d4\comctl32.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\windows.storage.dll
LoadedModule[24]=C:\WINDOWS\SYSTEM32\shlwapi.dll
LoadedModule[25]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\shcore.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\powrprof.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[29]=C:\WINDOWS\SYSTEM32\comdlg32.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\FirewallAPI.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\DAVHLPR.DLL
LoadedModule[33]=C:\WINDOWS\SYSTEM32\IMM32.DLL
LoadedModule[34]=C:\WINDOWS\SYSTEM32\fwbase.dll
LoadedModule[35]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\MSCTF.dll
LoadedModule[37]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\shfolder.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\Rstrtmgr.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\clbcatq.dll
LoadedModule[44]=C:\Windows\SYSTEM32\msxml6.dll
LoadedModule[45]=C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\MSFTEDIT.DLL
LoadedModule[47]=C:\Windows\System32\Windows.Globalization.dll
LoadedModule[48]=C:\Windows\System32\Bcp47Langs.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\globinputhost.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[51]=C:\WINDOWS\system32\explorerframe.dll
LoadedModule[52]=C:\WINDOWS\system32\edputil.dll
LoadedModule[53]=C:\WINDOWS\system32\sfc.dll
LoadedModule[54]=C:\WINDOWS\SYSTEM32\sfc_os.DLL
LoadedModule[55]=C:\WINDOWS\SYSTEM32\SETUPAPI.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\DEVRTL.dll
LoadedModule[57]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\LINKINFO.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\ntshrui.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\srvcli.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\cscapi.dll
LoadedModule[62]=C:\WINDOWS\SYSTEM32\sxs.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\FWPolicyIOMgr.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=BEX
AppName=Setup//Uninstall
AppPath=C:\Users\danie\AppData\Local\Temp\is-N8DAV.tmp\ab35c_win_install.tmp
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=ED6DF5E4A2DF9EBDBF07027F25626FEE
I was running it as administrator. (right click run as administrator).
Here is the log file created:
Version=1
EventType=BEX
EventTime=131185292943810046
ReportType=2
Consent=1
UploadTime=131185292944612320
ReportIdentifier=6f403e6b-7c47-11e6-9c2d-9cb6d002c53c
IntegratorReportIdentifier=7e450b6f-8751-4437-8d47-35c53ebf56c1
WOW64=1
NsAppName=ab35c_win_install.tmp
Response.BucketId=f17558a0142c74f28f73a2a5cf31bf9f
Response.BucketTable=5
Response.LegacyBucketId=116238510296
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=ab35c_win_install.tmp
Sig[1].Name=Application Version
Sig[1].Value=51.1052.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5698ac5a
Sig[3].Name=Fault Module Name
Sig[3].Value=oleaut32.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.10586.589
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=57cf97d5
Sig[6].Name=Exception Offset
Sig[6].Value=0001aa6f
Sig[7].Name=Exception Code
Sig[7].Value=c0000409
Sig[8].Name=Exception Data
Sig[8].Value=00000002
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.10586.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=3822
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=3822915fc0810bc7966524bd78cd9e4c
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=9143
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=9143aea1a7050f08e23158516bbee5ab
UI[2]=C:\Users\danie\AppData\Local\Temp\is-N8DAV.tmp\ab35c_win_install.tmp
UI[3]=Setup//Uninstall has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Users\danie\AppData\Local\Temp\is-N8DAV.tmp\ab35c_win_install.tmp
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[5]=C:\WINDOWS\SYSTEM32\oleaut32.dll
LoadedModule[6]=C:\WINDOWS\SYSTEM32\msvcrt.dll
LoadedModule[7]=C:\WINDOWS\SYSTEM32\combase.dll
LoadedModule[8]=C:\WINDOWS\SYSTEM32\RPCRT4.dll
LoadedModule[9]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[10]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[11]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
LoadedModule[12]=C:\WINDOWS\SYSTEM32\sechost.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\advapi32.dll
LoadedModule[14]=C:\WINDOWS\SYSTEM32\user32.dll
LoadedModule[15]=C:\WINDOWS\SYSTEM32\GDI32.dll
LoadedModule[16]=C:\WINDOWS\SYSTEM32\ole32.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\version.dll
LoadedModule[18]=C:\WINDOWS\SYSTEM32\msimg32.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\mpr.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\shell32.dll
LoadedModule[21]=C:\WINDOWS\SYSTEM32\cfgmgr32.dll
LoadedModule[22]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10586.589_none_ea8aeaa1b9b5d5d4\comctl32.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\windows.storage.dll
LoadedModule[24]=C:\WINDOWS\SYSTEM32\shlwapi.dll
LoadedModule[25]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\shcore.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\powrprof.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[29]=C:\WINDOWS\SYSTEM32\comdlg32.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\FirewallAPI.dll
LoadedModule[31]=C:\WINDOWS\SYSTEM32\NETAPI32.dll
LoadedModule[32]=C:\WINDOWS\SYSTEM32\DAVHLPR.DLL
LoadedModule[33]=C:\WINDOWS\SYSTEM32\IMM32.DLL
LoadedModule[34]=C:\WINDOWS\SYSTEM32\fwbase.dll
LoadedModule[35]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\MSCTF.dll
LoadedModule[37]=C:\WINDOWS\system32\dwmapi.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\shfolder.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\Rstrtmgr.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\ncrypt.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\NTASN1.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\clbcatq.dll
LoadedModule[44]=C:\Windows\SYSTEM32\msxml6.dll
LoadedModule[45]=C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\MSFTEDIT.DLL
LoadedModule[47]=C:\Windows\System32\Windows.Globalization.dll
LoadedModule[48]=C:\Windows\System32\Bcp47Langs.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\globinputhost.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\ntmarta.dll
LoadedModule[51]=C:\WINDOWS\system32\explorerframe.dll
LoadedModule[52]=C:\WINDOWS\system32\edputil.dll
LoadedModule[53]=C:\WINDOWS\system32\sfc.dll
LoadedModule[54]=C:\WINDOWS\SYSTEM32\sfc_os.DLL
LoadedModule[55]=C:\WINDOWS\SYSTEM32\SETUPAPI.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\DEVRTL.dll
LoadedModule[57]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\LINKINFO.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\ntshrui.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\srvcli.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\cscapi.dll
LoadedModule[62]=C:\WINDOWS\SYSTEM32\sxs.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\FWPolicyIOMgr.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=BEX
AppName=Setup//Uninstall
AppPath=C:\Users\danie\AppData\Local\Temp\is-N8DAV.tmp\ab35c_win_install.tmp
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=ED6DF5E4A2DF9EBDBF07027F25626FEE