Unable to install Pathfinder add-on

[Techmonkey]

Hello,

I've recently purchased HL with SR5. No problem there. Today I purchased the add-on Pathfinder module and re-initialized my license. Whenever I go to add it, I get the following message:

"An error occurred while extracting the contents. The import file key is likely corrupted. Please try downloading the file again"

I've gone into the folder, deleted the pathfinder.hl download and redownloaded a few times. Each time I get the same result. About to completely uninstall and reinstall, but figured I'd check here first. Search turned up nothing for me.

 

[CorzatTheGray]

Try downloading directly from the Lone Wolf downloads page. I think I've seen that help with this situation before on the forums.

 

[Techmonkey]

Thanks for the tip. Unfortunately, same error.

 

[Techmonkey]

Hrm. Tried uninstall/reinstall. Re-download of Pathfinder.hl both automatic and manual. Changed import data folder from "Pathfinder" to "PathfinderALT". Same result every time. Pretty frustrating.

 

[RavenX]

You may wish to go here: http://forums.wolflair.com/showthread.php?t=24976 and submit a bug report and see what the support team says.

 

[Mathias]

If you're running an anti-virus program, can you temporarily disable it, try the download, and then re-enable it?

 

[Mergon]

Did you make sure you have all the per-requiste addons that might be needed for your purchase to work properly?