Unable to download PF V10.0 (advanced class guide)

[Martain]

So today I bought the Advanced Class Guide and then refreshed my license prior to attempting to download the update. I've tried multiple times throughout the day and each time I get about 75% and then receive the following message:

"Error downloading file from remote web-server. This is probably due to a problem with the web-server. Please try again in a little while."

I'd really like to get access to the content through HeroLab and since no one else has posted a message all day regarding such a error, (and I've been accessing other websites all day long) I wonder what I should do?

 

[ShadowChemosh]

Try this link http://www.wolflair.com/index.php?context=hero_lab&page=downloads and you can download the .hl file manually.

 

[RavenX]

So today I bought the Advanced Class Guide and then refreshed my license prior to attempting to download the update. I've tried multiple times throughout the day and each time I get about 75% and then receive the following message:

"Error downloading file from remote web-server. This is probably due to a problem with the web-server. Please try again in a little while."

I'd really like to get access to the content through HeroLab and since no one else has posted a message all day regarding such a error, (and I've been accessing other websites all day long) I wonder what I should do?

The Lone Wolf Development Staff is at GenCon 2014 until next Tuesday. You won't be likely to get a response from anyone "officially" until then.

 

[Aaron]

Official Response: If shadow's direct DL link doesn't work, contact support.

 

[RavenX]

Aaron,

I think "Lone Wolf Staff" under your name says your replies are official. Welcome back.

 

[Exmortis]

So today I bought the Advanced Class Guide and then refreshed my license prior to attempting to download the update. I've tried multiple times throughout the day and each time I get about 75% and then receive the following message:

"Error downloading file from remote web-server. This is probably due to a problem with the web-server. Please try again in a little while."

I'd really like to get access to the content through HeroLab and since no one else has posted a message all day regarding such a error, (and I've been accessing other websites all day long) I wonder what I should do?

Reset your modem and/or router. These things can lose their minds from time to time and need a little refresh. Not sure it is the problem but its a good easy place to start.