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The software is not usable for me any more

H

hananack

Member
after the new update today everytime i make a new topic and try to change it i get this massage.

"containment linkage to target does not exist"
and after that the software crashes out

sorry i updated the realm works it is not usable for me anymore. and i've been using it less than a month.
 
Everything is working perfectly for me in my tests. So there must be something special about the topic you're working with. Please provide explicit details on the steps you're taking to create the topic and then what changes you are making that are resulting in the error. Only by knowing those steps can we potentially reproduce the problem and get it fixed.

Thanks!
 
oh ok. the problem is smaller than i thought.
the bug crashes only after i try to delete a smart image snippet

i opened an event>scene topic and than try to delete the setup section (which contains a smart image snippet) and than i get the error massage

sorry that i Panicked
 
Last edited:
I think I've figured out the problem. We need to get it fixed still, but it should be quite doable. Look for another update in the next few days that includes this issue being resolved.

Sorry for the inconvenience. :(
 
Not sure if you are aware so I thought i would add. System is crashing if you attempt to delete a containing topic as well. Not sure if this is the same problem or a new one.
 
jkthomsen9 said:
Not sure if you are aware so I thought i would add. System is crashing if you attempt to delete a containing topic as well. Not sure if this is the same problem or a new one.
Click to expand...

Yes, kind of.

I put in every location in Sandpoint for RotRL a while back, but never organized them beyond Containing Topic = Sandpoint (community).

If you delete the containing topic, and then try to put in a new one (for instance, Sandpoint Merchants), you crash out of the program. I only ever crash when I add the new containing topic.

I've sent a bug report on the crashes and have duplicated this 3 times in a row, so that's definitely what's happening.
 
Silveras said:
I've seen it (and sent crash reports) with only deleting the Container.
Click to expand...

Seconding this. I've never had RW crash on me until this update. I've already had to reboot the program six times today.

Ctrl+S seems to be resulting in crashes as well (though I haven't been able to isolate why it doesn't crash on Ctrl+S sometimes yet does on others).
 
lindevi said:
Seconding this. I've never had RW crash on me until this update. I've already had to reboot the program six times today.

Ctrl+S seems to be resulting in crashes as well (though I haven't been able to isolate why it doesn't crash on Ctrl+S sometimes yet does on others).
Click to expand...

Yes, we have two issues that the majority of crashes have fallen into:

1) Delete a snippet that is a smart image snippet (either directly or by deleting the section it is contained in)
2) Delete or change the container of a topic. It is the deleting of the old container that is blowing up.
 
I want to thank the staff for all the hard work you have put into this product. Is there an ETA on a hot patch for this issue?
 
davidp said:
The delete actually occurs when you press save. Up until that point, it is a pending delete.
Click to expand...

That meshes with what I'm seeing.

Excellent bug tracking.

Waiting for a fix, which means I don't have to go and rearrange all my containers yet. +1 for enabling my procrastination!
 
+1 for Rob and his team quelling this fire.
As noted earlier within the thread (and a statement in the obvious) it is easier for Rob & company to go on a bug hunt if they KNOW WHERE to LOOK... Details are the KEY.:cool:

So @ Hananack,
hananack said:
sorry i updated the realm works it is not usable for me anymore. and i've been using it less than a month.
Click to expand...
Creating a thread "Software is not usable for me anymore":o:o:o
Does little to define the problem, nor help those that can.

&

hananack said:
oh ok. the problem is smaller than i thought.
the bug crashes only after i try to delete a smart image snippet

i opened an event>scene topic and than try to delete the setup section (which contains a smart image snippet) and than i get the error massage

sorry that i Panicked
Click to expand...

Demonstrates the need to do your own support, THEN when all else fails, thread topic should have read " Deletion of Scene Topic with Image creates error"

As a community we like to "beat up" Rob and his team when things go wrong, but forget that there are MANY of us and FEW of them. WE the community have to do our part to help them resolve issues by at least providing an accurate DETAILED starting point.
 
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