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Server status/maintenance

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On Wednesday morning (April 8th) at 10 AM Pacific time, we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

UPDATE: We've pushed this back to Thursday (April 9th) at 10am Pacific in order to fit in a few more goodies.

UPDATE: Things are taking longer than expected, sorry for the delay. We will post again here when we have an estimate.

UPDATE: We expect to be back up by 11 AM pacific.

UPDATE: Everything is back up.
 
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We plan to briefly take down Hero Lab Online for a quick hotfix deployment for 2-5 minutes at 12:30 pm pacific today. We expect to be back up by about 12:35pm pacific or a bit earlier.

UPDATE: This has been completed.
 
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Sorry for the additional disruption today, but we have a critical problem to fix and plan to briefly take down Hero Lab Online for a hotfix deployment for 2-5 minutes at 3:45 pm pacific today. We expect to be back up by about 3:50pm pacific or a bit earlier.

UPDATE: This has been completed.
 
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We're very sorry to disrupt Saturday gaming, but we have some critical problems to fix and plan to briefly take down Hero Lab Online for a hotfix deployment for 2-5 minutes at 2:40 pm pacific today. We expect to be back up by about 2:45pm pacific or a bit earlier.

UPDATE: This has been completed. Again, sorry for the disruption.
 
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We plan to briefly take down Hero Lab Online for a short deployment for 2-5 minutes at 10 am pacific on Tuesday April 14. We expect to be back up by about 10:05am pacific or a bit earlier.

EDIT: This has been completed.
 
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On Thursday morning (April 16th) at 10 AM Pacific (5 PM UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.
 
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We plan to briefly take down Hero Lab Online for a short deployment for 2-5 minutes at 9 am pacific (4pm UTC) on Friday April 17. We expect to be back up by about 9:05am pacific (4:05pm UTC) or a bit earlier.

EDIT: This has been completed.
 
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On Thursday morning (April 23rd) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online, Realm Works, and our account/sales server down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.
 
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On Wednesday morning (April 29th) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 15 minutes of downtime, though it may be less.

EDIT: This has been completed.
 
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On Thursday morning (May 7th) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.
 
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On Thursday morning (May 14th) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online down for maintenance. We expect up to about 15 minutes of downtime, though it may be less.

UPDATE: This downtime was originally scheduled for Wednesday but has been rescheduled to Thursday.

UPDATE: This has been completed.
 
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We plan to briefly take down Hero Lab Online for a short deployment for 2-5 minutes at 10 am pacific (5pm UTC) on Friday May 15.

EDIT: This has been completed.
 
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On Thursday morning (May 21st) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online, Realm Works, and our account/sales server down for maintenance. We expect up to about 30 minutes of downtime, though it may be less.

EDIT: This has been completed.
 
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We plan to briefly take down Hero Lab Online for maintenance for about 5 minutes at 10 AM pacific (5pm UTC) on Wednesday June 10th.

EDIT: This has been completed.
 
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We plan to briefly take down Hero Lab Online for maintenance for about 5 minutes at 10 AM pacific (5pm UTC) on Wednesday June 17th.

EDIT: This has been completed.
 
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On Tuesday morning (June 30) at 10 AM Pacific time (5pm UTC), we plan to take Hero Lab Online, Realm Works, and our account/sales server down for maintenance. We expect up to about 1 hour of downtime, though it may be less.

EDIT: This has been completed.
 
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We plan to briefly take down Hero Lab Online for maintenance for about 5 minutes at 1:35 PM pacific (8:35pm UTC) on Wednesday July 1st.

EDIT: This has been completed.
 
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We plan to briefly take down Hero Lab Online for maintenance for about 5 minutes at 1:20 PM pacific (8:20pm UTC) on Thursday July 2nd.

EDIT: This has been completed.
 
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A few of our servers are experiencing unplanned downtime today (7/7/2020). The Hero Lab Online server is now back up, but we are still working to restore our other servers (such as our account/sales server).

UPDATE: All servers are now back up.
 
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