• Please note: In an effort to ensure that all of our users feel welcome on our forums, we’ve updated our forum rules. You can review the updated rules here: http://forums.wolflair.com/showthread.php?t=5528.

    If a fellow Community member is not following the forum rules, please report the post by clicking the Report button (the red yield sign on the left) located on every post. This will notify the moderators directly. If you have any questions about these new rules, please contact support@wolflair.com.

    - The Lone Wolf Development Team

Security certificate revoked?

wdmartin

Well-known member
When I started up HL a few minutes ago, I got a warning saying "The security certificate for this site has been revoked. This site should not be trusted." (See attached screenshot).

After that, Hero Lab announces that it failed to retrieve updates. Sounds like a problem with the SSL cert on wolflair's updates server?
 

Attachments

  • screen1.png
    screen1.png
    418.3 KB · Views: 3
I was trying to update Hero Lab with my secondary license on a new computer today and received the exact same error. Strangely, on my older computer, the updates seem to be working just fine. Here is another error image when I tried to update after loading up the Pathfinder package. My secondary license is activated as I can see it has the same purchased packages as my primary license.

t2jo1Dq.png
 
Last edited:
Thanks everyone, we have an announcement on the forums right now regarding this issue. While we're working to resolve these issues, you may find that our sales sites and update mechanisms are unavailable. We'll update everyone via the announcement when things are back up and running. Thank you for your patience.
 
Cross-posted...

The certificate issue should now be resolved. Everything checks out with all of our tests. If anyone runs into further problems, please make sure to exit and restart your browser, since some browsers cache certificate information until exited. If that doesn't correct the issue, let us know here on the forums and we'll investigate further. Thank you for your patience while we dealt with this issue.
 
Back
Top