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Reactivating License Problem

B

bamfr

New member
I recently replaced the hard drive on my computer and as a result I have to reactivate my license. I go to do so and I receive a message saying something like I can not do a reactivation because I am less than 120 since my last one. Or something very similar. Could anyone tell me how to fix this problem so i can continue using AB 3.0

Thanks

Colin
 
Colin,

I received your email to support@wolflair.com, and responded to you at 1:33 PM on 7/26 with the following email:

The license mechanism allows the license to be re-assigned on a newly configured system once every 4 months. The average user upgrades or re-installs the operating system once every 18-24 months, so our system provides for about 5-6 times the norm. However, sometimes unexpected problems arise, and we make exceptions, such as in your case. It only becomes an issue when there is a frequent pattern.

I have modified your license now, so it can be re-assigned.

Please remember that each purchase includes a FREE secondary license that you can use on an additional computer (e.g. laptop, work, etc.). To obtain your secondary license, go to the License menu within AB and select the appropriate option.

Simply select "Install License" from the License menu, and re-enter your license information just as you did when you initially installed AB. You should be all set. If I can be of further assistance, please email me at support@wolflair.com, and I will be happy to help.

Brian

At 10:46 AM 7/28/2005, you wrote:

I recently replaced the hard drive on my computer and as a result I have to reactivate my license. I go to do so and I receive a message saying something like I can not do a reactivation because I am less than 120 since my last one. Or something very similar. Could anyone tell me how to fix this problem so i can continue using AB 3.0

Thanks

Colin
Click to expand...
__________________________

Brian Mitchell
Director of Sales & Marketing
Lone Wolf Development
Phone: 253-447-4979
Fax: 253-299-6487
email: brian@wolflair.com
 
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