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Player version issues

M

Molash

Member
Good morning.

I have talked my players into purchasing the player version of RW to assist us in our games. The biggest reason is that most of my players are all over the contury. Thus far I have only been able to test it out with two of them and after some experimentation we have figured most of the issues out. With that being said when ever I make sync up my info one of my players Is not getting the new info or the changes. He is stuck in the original info that he synced with.

Has anyone ever run into this and if so how do I fix the issue?

Molash
 
Here's the thorough way to force Realm Works Player Edition to sync to the current version of everything:


File a bug report, describing what's going wrong.

Close Realm Works if it's running.

Type this command into the Run (Windows-R, or the Search field on the Start Menu) box or a Command Prompt:
Code: 
explorer "%appdata%\LWD Technology, Inc"
You should get an Explorer window with a Realm Works folder. Rename the Realm Works folder to anything else. (You want to keep it in case the LWD folks want to look at something in there.)

Launch Realm Works. You'll need to log in and sync to download everything again, but it will get the current data.

Once LWD deals with your bug report, you can delete your renamed Realm Works folder.


Hope this helps.
 
Last edited:
Farling said:
This sounds like he is not performing a Sync after you have performed your sync.

He needs to do this each time you sync your changes to the server.
Click to expand...

He is, I had him up on skype and watched him do it. As well as had him completely shut down and restart. Still not working and so far he is the only one it's not working on.
 
Parody said:
Here's the thorough way to force Realm Works Player Edition to sync to the current version of everything:


File a bug report, describing what's going wrong.

Close Realm Works if it's running.

Type this command into the Run (Windows-R, or the Search field on the Start Menu) box or a Command Prompt:
Code: 
explorer "%appdata%\LWD Technology, Inc"
You should get an Explorer window with a Realm Works folder. Rename the Realm Works folder to anything else. (You want to keep it in case the LWD folks want to look at something in there.)

Launch Realm Works. You'll need to log in and sync to download everything again, but it will get the current data.

Once LWD deals with your bug report, you can delete your renamed Realm Works folder.


Hope this helps.
Click to expand...
You can also just delete the realm using the RW UI instead. Allot easier and then just download the whole realm again. I have had to do that a few times on my players versions.

Just FYI..
 
ShadowChemosh said:
You can also just delete the realm using the RW UI instead. Allot easier and then just download the whole realm again. I have had to do that a few times on my players versions.

Just FYI..
Click to expand...

** THIS!! ***

But also file the bug report so we can investigate what might be going wrong for your player. :)
 
ShadowChemosh said:
You can also just delete the realm using the RW UI instead. Allot easier and then just download the whole realm again. I have had to do that a few times on my players versions.
Click to expand...

Then you'll want to make a copy of your master folder first, so the LWD folks can see it if they want.

I figured his players are only in one realm anyway, so there's not much difference.
 
Yes. Have the PLAYER delete his local copy of the realm and then sync it back down from the server. Don't do anything drastic with your realm, as it's fine.

As Parody indicated, have your player first make a backup of his database in case we need to look at it to figure out what the problem is. He can do this via the Tools tab on the Launch Dialog.
 
Parody said:
Here's the thorough way to force Realm Works Player Edition to sync to the current version of everything:
Click to expand...

I have this problem; I have the Player Edition running on my laptop for my players and run the GM version from my desktop. The player edition won't show up any unconceals during play, meaning it's not helpful in the way that I hoped.

I've done everything Parody suggested to force it to sync, and it didn't work. I don't know what I'm doing wrong or what to try next.
 
Just to be thorough: you've made your changes on your GM computer, exited back to the Launcher, Synced successfully, and the Players (after leaving RW, coming back, and syncing) aren't seeing the changes when they try to sync?
 
Parody said:
Just to be thorough: you've made your changes on your GM computer, exited back to the Launcher, Synced successfully, and the Players (after leaving RW, coming back, and syncing) aren't seeing the changes when they try to sync?
Click to expand...

That's correct, yes.

And just to be sure that was happening, I did it all myself to be sure that it was being done right and I hadn't got the order of syncing mixed up (because that could be done quite easily). And it was.

That was when I deleted the version on the player laptop and replaced it, and it still didn't sync properly.

I'm sure it's something I'm doing wrong, but I can't see for the life of me what it is.
 
Is everything you want the player to be able see been made visible (revealed) to them? Seems like that might be part of the problem.
 
Viking2054 said:
Is everything you want the player to be able see been made visible (revealed) to them? Seems like that might be part of the problem.
Click to expand...

Yes.

Well, everything they should see before the game starts is made visible to them before they log on. During the game, obviously, more becomes visible as they come across it.
 
If you are syncing from the GM version after you've revealed some more topics, and the players are then syncing with their player version, then they should see the newly revealed topics.

(I assume you are revealing the actual topic itself, as well as the individual snippets within the topic you are wanting your players to see?)

It may be that you will have to post a video showing your actions on each machine in order to understand what step you are missing.
 
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